API Solutions Engineer with French&English

Were looking for a motivated and talented API Solutions Engineer who will help us bridge the gap between business needs and complex software technology.

Your mission with us is to ensure end-to-end support and consultancy for our international clients in choosing their technical solutions and coordinating first-level technical assistance for our API solutions.

As primary technical partner to the sales team you will be responsible for validating technical feasibility tailoring solutions and securing the technical win from initial discovery through to handover to implementation by assisting clients partners and IT service providers during the implementation phase as well as in case of technical issues.

A true coordinator you manage both internal and external stakeholders the progress and execution of action plans and project deliverables and provide support after the golive.

What youll be doing at Coface:

• Technical Discovery & Scoping: Engaging with prospects to understand business requirements technical environments and pain points to design optimal tailored solutions.
• PreSales Support Analyze customer needs and formalize requirements define the appropriate solution support the setting up of the contract responsible for the technical solution proposal and its implementation
• Product Demonstrations: Delivering high-impact customized product demos that highlight value and ROI rather than just features.
• Proof of Concept (PoC/PoV) Management: Leading technical validations (PoC/PoV) to prove the software meets specific customer requirements.
• Implementation: Define the implementation model and coordinate the technical team; deploy the technical solution.
• PostGoLive Support: Manage incidents and provide aftersales technical support
• Post-Sales Handover: Ensuring a smooth transition of knowledge from the sales team to the Professional Services/Delivery team

Qualifications :

This mission is yours if you have these core skills:

• Technical Expertise: Strong background in software development in technical environments (web services API SOAP/XML REST/JSON)
• Strong knowledge of web service testing tools (Postman SoapUI); experience with AWS (Amazon Web Services) is a plus
• Communication & Presentation: Ability to translate complex technical concepts into business value for stakeholders ranging from IT staff to C-level executives.
• Problem-Solving: Resourceful in navigating unknown technical requirements and devising creative solutions.
• Customer-Facing Ability: Strong interpersonal skills to build trust and act as a trusted advisor.
• Project Management: Ability to manage multiple concurrent high-priority projects
• Enjoy working in an international context connecting with international clients and interacting with multicultural teams
• Analytical thinking and detail orientation: rigorous analytical organized with strong synthesis skills.

Language: mandatory levels apply for both

• English: CEFR Level C1
• Professional in French- CEFR Level C1

Experience:

• Experience: 37 years in technical roles (e.g. software engineering implementation or previous pre-sales).
• Experience (5 years) in managing connected solutions (API) with direct customer interaction preferably with international exposure.
• Domain Knowledge: Industry-specific credit insurance information/collection/banking business is a plus

Additional Information :

Whats in it for you:

• The company will provide continuous support and guidance throughout your work;
• Hybrid work model;

Remote Work :

No

Employment Type :

Full-time