B2B Account Specialist
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Job Location:
Jacksonville, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
HC Brands specializes in customizing and selling thousands of products that help our customers make connections. We are a fast profitable growing ecommerce company that markets ourselves through a wide range of ecommerce channels and marketplaces. We take pride in offering products that are unique and that help each of our customers develop meaningful connections in their personal and professional lives.
Our sales and marketing team is collectively responsible for sourcing the best products generating exciting designs creating amazing ecommerce experiences and driving sales.
Thats where you come in.
We are seeking a part-time 20 hour/week B2B Account Specialist who thrives at the intersection of sales and customer loyalty. Your role is to help support revenue growth through our HC Brands B2B company stores while nurturing meaningful relationships that lead to long-term B2B customer addition to aiding with company store management you will work directly with customers to provide exceptional service and respond and answer requests from customers for large order quotes.
Our sales and marketing team is collectively responsible for sourcing the best products generating exciting designs creating amazing ecommerce experiences and driving sales.
Thats where you come in.
We are seeking a part-time 20 hour/week B2B Account Specialist who thrives at the intersection of sales and customer loyalty. Your role is to help support revenue growth through our HC Brands B2B company stores while nurturing meaningful relationships that lead to long-term B2B customer addition to aiding with company store management you will work directly with customers to provide exceptional service and respond and answer requests from customers for large order quotes.
The ideal candidate is not just looking for a job but is on a mission. We want someone who is electrified by the idea of growing a business together with us while shaping an unparalleled experience for our business customers. At HC Brands we believe that revenue growth and customer loyalty arent just KPIs; theyre the heartbeat of our company. Your role will be more than filling quotas and managing accounts; its about being a catalyst that drives marketing campaigns with strategic sales initiatives.
What youll do:
Strategic Revenue Growth: Utilize the HC Brands platform to identify high-revenue opportunities for upselling cross-selling and customer retention.
Customer Loyalty & Engagement: Build and sustain relationships that extend beyond the transaction embodying our commitment to customer loyalty.
Sales Strategy & Tactics: Collaborate with peers to optimize sales processes and partner with Marketing to innovate sales opportunities.
Lead Management & Qualification: Manage both outbound and inbound leads effectively ensuring theyre well-nurtured and ready for the sales cycle.
Quote Analysis and Response: Review and respond to large order quotes and work to drive sales to completion.
Re-Engagement Strategies: Reactivate dormant or inactive leads by emphasizing long-term value and brand loyalty.
Were looking for someone who doesnt just want a paycheck but aspires to leave a lasting impact on how we do business and engage with our customers. If youre the kind of person who is always looking two steps ahead and thrives on building something enduring and impactful then this role is your opportunity to do just that.
To do well in this role youll need to:
- Possess the following experience:
- Minimum of 2 years experience in sales; ecommerce sales preferred;
- Experience with lead generation system such as Salesforce Zendesk HubSpot
- Possess the following traits:
- Driven & passionate to achieve and surpass business goals & objectives.
- Accepts constructive feedback and is driven to improve overall performance.
- Puts in necessary time & effort to accomplish departmental goals and owns results.
- Proactive pushes communication with peers and leadership.
- Exemplifies persistence no such thing as no or cant.
- Ability to identify problems and spearhead plans to solve them.
- Can manage both up and down & respectfully challenge leadership.
- Can self-manage by prioritizing work & seeking help where necessary.
Above all else though my advice for anyone looking to work at HC Brands is very simple; you have to want to be here. It wont be enough to show up to interview and be capable. We are a small company with extremely talented people who creatively solve unique problems as they arise. There will be times where we all just have to take a deep breath and dig deep to get the job done. Were looking for talented people with the appetite for that challenge.
Do your homework. Look at our website our blogs and our products. Get to understand what were about and come to the interview with that insight ready to tell us how you could play a part in that success.
Do your homework. Look at our website our blogs and our products. Get to understand what were about and come to the interview with that insight ready to tell us how you could play a part in that success.
Benefits:
We care deeply about making HC Brands an amazing place to work and invest a significant amount of time and energy into creating and maintaining a company culture that provides our team with a level of support while inspiring them to do their best work.
The specific part-time benefits we offer include:
- 401(k) plan with a company match on the first 5% contribution
- 8 paid hours of community service time off
- 50% employee discount on our products
- Potential incentive bonus program potential if the company achieves its Net Operating Income (NOI) goals
Beyond the tangible benefits though:
- By joining our team youll play a pivotal role in shaping the B2B customer journey while directly contributing to our growth. Youll collaborate with talented colleagues in a culture that values innovation customer loyalty and a passion for exceeding expectations.
Equal Employment Opportunity:
Equal Employment Opportunity has been and will continue to be a fundamental principle at HC Brands.
HC Brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
HC Brands is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills experience and unique perspectives. This commitment is embodied in the company policy and the way we do business at HC Brands and is an important principle of sound business management.
Required Experience:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
Holmes Custom - custom rubber stamps & signs for more than 70 years! Also offering custom name tags, deskplates, engraved gifts, business gifts & personalized, monogrammed gifts.
