Manager Sales Commission

The Revenue Operations team is one of the fastest-growing high-impact teams within the organization. The Revenue Operations  Sales Compensation team is looking for a passionate and highly motivated professional to join the group.

This role will focus on deal attribution quota review and consolidation incentive plan assignment and sales compensation reporting and analysis. The role will also drive rollout and enablement of compensation plans while partnering closely with regional operations teams to ensure accuracy consistency and transparency across sales data quota management and compensation ideal candidate is analytical detail-oriented and collaborative with strong problem-solving skills and a hunger to learn in a fast-paced environment.

The role involves close collaboration with global stakeholders across multiple time zones requiring strong communication skills adaptability and proactive coordination.

Key Responsibilities

• Manage quota consolidation across regions by partnering with Regional Sales Operations teams to collect summarize and reconcile quota submissions. Ensure quotas are validated aligned with corporate targets and finalized for compensation planning and reporting.

• Review and validate regional quota allocations through detailed analysis variance checks and governance controls to ensure alignment with corporate planning assumptions and compensation frameworks.

• Build and maintain bookings roll-up hierarchy aligned with organizational reporting structures working closely with Regional Sales Operations teams to ensure bookings are correctly attributed and roll up to the appropriate managers leadership teams and reporting levels.

• Lead data validation reconciliation and variance analysis efforts proactively identifying root causes of discrepancies across CRM bookings reporting and commissions systems while driving timely resolution with relevant stakeholders.

• Partner cross-functionally with Sales Finance CRM Operations HR Operations Sales Operations and Commissions Operations to ensure alignment data integrity and consistent processes across global regions and time zones.

• Lead the design build and maintenance of sales compensation reporting and dashboards providing leadership and field teams with clear visibility into quotas attainment bookings performance earnings and revenue trends.

• Partner closely with Commissions Operations to ensure seamless data handoffs accurate incentive calculations and timely validations during commission cycles.

• Serve as a subject matter expert for quota governance and inquiries guiding sales representatives and stakeholders on quota allocations adjustments and policy interpretation while ensuring timely resolution of requests within defined SLAs.

• Support executive and leadership reviews including QBRs and compensation reviews by preparing consolidated performance summaries bookings insights and data-driven narratives.

• Drive sales enablement for compensation plans ensuring sales teams clearly understand incentive structures performance metrics and expectations.

• Deliver ad hoc analyses and strategic insights to support quarterly planning forecasting compensation planning and key revenue initiatives.

• Own and enhance process documentation audit readiness and governance ensuring strong controls reporting accuracy and continuous improvement in data quality and operational processes.

Qualifications :

• Bachelors degree in Business Finance Economics Engineering or a related quantitative discipline.
   

• 8 years of experience in Sales Commissions Revenue Operations CRM Operations Business Analysis or a related role within a SaaS or technology environment with demonstrated ownership of complex workflows.
   

• Strong working knowledge of CRM systems (Salesforce preferred) and related data structures.
   

• Advanced proficiency in Excel or Google Sheets including complex data modeling reconciliation and analysis.
   

• Working knowledge of SQL and BI tools (Tableau Looker Power BI) is a strong plus.
   

• Solid understanding of commission calculation logic incentive plan structures and sales performance metrics.
   

• Experience with sales compensation platforms such as Xactly Varicent or Anaplan is a plus.
   

• Proven analytical and problem-solving skills with the ability to translate data into actionable insights.
   

• Excellent communication and stakeholder management skills with experience collaborating across functions and geographies.
   

• Strong business acumen high ethical standards and a team-oriented mindset.
   

• Self-driven detail-oriented and curious with a proactive approach to learning and continuous improvement.

Additional Information :

At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.

Remote Work :

No

Employment Type :

Full-time