Repair and Maintenance Manager

TOMRA Collection Australia is looking for a Repair & Maintenance Manager to take ownership of how our return points are repaired maintained and kept running nationwide.

In this role youll lead the full repair and maintenance program from planning and resourcing through to contractor performance safety budgets and reporting.

Working closely with our Service Centre (dispatch) Small Formats and Fitouts teams youll help prioritise and schedule work reduce risk improve uptime and speed of repairs and continuously improve how we operate at scale.

Please note this role is offered as a 12 month Fixed Term Contract

Some other duties you may perform include:

• Build coach and manage Repair & Maintenance Coordinator fostering a positive safe supportive highperformance culture.
• Set objectives and KPIs (uptime MTTR SLA adherence cost per work order) and run weekly/ monthly reviews with corrective actions.
• Provide clear prioritisation and escalation paths; ensure handoffs with Service Centre dispatch are timely and accurate.
• Maintain a national riskbased program of works including minor works reactive repairs and site shutdowns for highrisk items.
• Create/review scopes finalise work orders and sequence jobs to minimise downtime and customer impact; leverage economies of scale across regions and teams.
• Manage complex work orders
• Identify patterns in recurring issues and root causes; propose preventative solutions and design changes in partnership with Product Experts and Operations.
• Standardise scopes closeout reporting and documentation to streamline execution and learning loops.
• Manage repair & maintenance budget tracking actuals vs plan forecast and implement cost controls (bundling standardised rates parts reuse); reporting on financial performance to Senior Project Manager and GM of each state
• Ensure approvals align with the Chart of Authorities (COA) and reporting expectations escalating where required
• Contractor Management: source engage and manage contractors: prequalification onboarding compliance documentation (SWMS insurances inductions) and performance reviews.
• Stakeholder relations: build relationships and work closely with operations team to foster a collaborative team environment with agreed outcomes.
• Monitor SLA performance; address nonconformance with action plans; continuously improve quality and geographic coverage.
• Maintain strong relationships with landlords/centre management for access inductions and works coordination; communicate status to internal leaders and crossfunctional teams.
• Provide transparent updates to Senior Project Manager and CS&S Director; support exec and steering reporting needs.
• Govern accuracy and timeliness of work orders status logs and cost/performance dashboards across System and workflow tools (e.g. Salesforce IFS DoneSafe ).
• Drive data quality (uptime backlog safety closures) and publish insights to enable decisionmaking.
• Lead by example to embed TOMRA Safe Standards; conduct regular safety inspections/task observations and implement corrective actions.

Qualifications :

What makes a great Repair and Maintenance Manager at TOMRA:

• 5 years experience leading repair & maintenance programs in construction facilities retail fitout or similar industrial environments.
• Demonstrated program management (planning scheduling risk) vendor/contractor leadership and budget ownership.
• Systems proficiency; strong data governance and reporting discipline
• Excellent stakeholder management (internal/external) written and verbal communication and crossfunctional collaboration

Additional Information :

Whats in it for you

• Be part of a purpose-driven organisation making a real impact on sustainability.
• Work with passionate collaborative teams in a supportive environment.
• Be a part of doing great things for the planet and communities!

Does this sound like you! If so we would love to hear from you!

Find out more about TOMRA at: Facebook Instagram X and LinkedIn 

Remote Work :

No

Employment Type :

Contract