Account Manager

As an Enterprise Account Manager you will contribute to Shippeos mission by acting as the commercial architect for our most established global accounts transforming real-time visibility data into long-term strategic value. You will be responsible for the commercial health and expansion of our most mature partnerships ensuring Shippeo remains the cornerstone of their global logistics network. Working closely with cross-functional teams like Customer Success and Product you will play a key role in delivering high-impact results in a fast-paced international environment directly influencing the digital transformation and sustainability of global supply chains.

Please Note: While ideally based in Paris or Düsseldorf we are open to considering applicants based in other major French or German cities. 

As we operate internationally we kindly request all candidates to submit their CV in English. Unfortunately applications submitted in any other language will not be considered.

Contract Type: Full-Time / Permanent

Function: Sales / Account Management

Key Responsibilities

• Expansion-Led Growth: Proactively identify and close opportunities to increase Annual Recurring Revenue (ARR) across your portfolio through net-new products and geographical expansion.

• CSM Synergy: Partner with Customer Success Managers to leverage operational proof of value and platform stickiness into compelling commercial business cases.

• Renewal Excellence: Own the end-to-end renewal cycle navigating complex procurement processes to ensure predictable outcomes and negative Net Churn.

• C-Level Stakeholder Management: Orchestrate high-level relationships with Supply Chain VPs CIOs and Procurement leads to sell long-term digital transformation roadmaps.

• Portfolio Strategy: Strategically manage a segment of 200 Enterprise customers prioritizing efforts based on growth potential and strategic importance.

Qualifications :

• SaaS/Supply Chain Expertise: 6 years of experience in Commercial Account Management or Sales specifically managing high-six-figure renewals and expansions.

• The Growth Mindset: A proven track record of spotting whitespace within existing accounts and scaling small pilots into pan-EMEA agreements.

• European Market Literacy: Deep understanding of EMEA business culture and experience navigating the procurement cycles of large conglomerates (e.g. DAX CAC 40 FTSE 100).

• Collaboration & Negotiation: Ability to align commercial goals with technical realities by working seamlessly with Pre-Sales Product and Legal teams.

• Communication Excellence: Exceptional negotiation and presentation skills in English with the ability to build financial partnerships at the executive level.

Preferred (Not Required)

• Multilingualism: Proficiency in a second European language (German French or Spanish) is highly valued given our diverse client base.

• Logistics Nuance: A deep understanding of the complexities of multi-country logistics and global supply chain operations.

• Digital Transformation Background: Experience selling intelligent solutions involving predictive analytics or automated supply chain actions.

Additional Information :

Why Join Shippeo

At Shippeo you will join a fast-moving company that values ambition care delivery and collaboration. We offer an environment where impact is encouraged ideas are valued and development is supported.
 

What sets us apart:

• Meaningful work with real-world impact in global supply chains.

• A diverse inclusive and international team. 

• A culture of transparency feedback and continuous learning.

• Opportunities for growth internal mobility and professional development

• Hybrid work model and flexible policies.

To learn more about our culture and people visit our Careers section or explore team stories on our social platforms.

Recruitment Process

Our hiring process includes the following steps:

1. Preliminary call with a Talent Acquisition Manager

2. First interview with the Hiring Manager

3. Case study interview 

4. Final interview with leadership or cross-functional team members

Diversity and Inclusion

At Shippeo we are committed to fostering a diverse and inclusive workplace. We value the perspectives experiences and contributions of individuals from all backgrounds. Our policies practices and company culture reflect this commitment to equal opportunity and mutual respect.

If you have specific needs or questions regarding disability inclusion you may reach out to our dedicated Disability Advisor at for support during the application process.

Remote Work :

Yes

Employment Type :

Full-time