Breakfast and In Room Dining Supervisor
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Job Location:
Saint Andrews - UK
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
The Breakfast and In Room Dining Supervisor is responsible for leading and coordinating the smooth running of food and beverage service within the outlet. This role requires strong leadership excellent guest service skills and the ability to motivate and develop a team while ensuring brand and quality standards are consistently met.
Key Responsibilities
Take sole responsibility for the restaurant during shifts allocating duties monitoring performance and ensuring smooth operations.
Oversee and orchestrate the service of food and beverages anticipating guest needs and responding positively to special requests.
Motivate train and lead the team fostering a professional and positive working environment.
Attend to all guest requests with professionalism ensuring exceptional guest experiences at all times.
Delegate tasks to associates to guarantee seamless service and timely attention for each table.
Maintain high standards of cleanliness and presentation including setting and resetting tables for the next service and clearing away used items.
Ensure smooth delivery of all guest requirements and uphold service standards (LQA and Fairmont).
Additional Responsibilities
Assist the Outlet Manager with recruitment onboarding and training initiatives.
Contribute to department CES (Colleague Engagement Survey) action plans to drive team morale and engagement.
Actively contribute to upholding brand values and quality standards at all times.
Perform other duties as assigned to support the needs of the outlet and wider property.
Qualifications :
Proven experience in a supervisory role within Food & Beverage (restaurant lounge or In Room dining service).
Strong background in delivering high-end guest service in a luxury hospitality environment.
Experience managing and motivating a team including training and performance development.
Confident in handling guest complaints and resolving issues promptly and professionally.
Additional Information :
Competitive salary package
Company pension scheme for your future security
Staff shuttle service to and from St Andrews
Complimentary staff canteen with fresh daily meals
50% discount in our Food & Beverage outlets
Exclusive employee rates for spa treatments and green fees
Free access to our gym and pool facilities
Career growth opportunities and clear progression pathways
Comprehensive on-the-job training to support your development
Regular team social events to connect unwind and celebrate together
Remote Work :
No
Employment Type :
Full-time
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About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
