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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the worlds largest humanitarian network

Join usWhere your Career is a Force for Good!

Job Description:

WHY CHOOSE US
Joining The American Red Cross is like nothing else its as much something you feel as something you do. You become a vital part of the worlds largest humanitarian network. Joining a team of welcoming individuals who are exceptional yet unassuming. Diverse yet uncompromising in unity. You grow your career within a movement that matters where success is measured in people helped communities made whole and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good youll have mentors who empower your growth along a purposeful career path. You align your lifes work with an ongoing mission thats bigger than all of us. As you care for others youre cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

WHAT YOU NEED TO KNOW ABOUT THE JOB:

Serve as a relationship manager and technical consultant to a set of business areas. Work to understand business practices elicit and document business requirements ensure that information technology meets the requirement of end users and provides the intended business value. Actively participate in all phases of the solution lifecycle and work closely with a variety of internal and external business and technology partners. Provide training and guidance to other staff. Provide support development and/or leadership guidance to all volunteers.

Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal State and local regulations.

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):

• Learn and understand business processes and how technology can best ensure the success of business users. Document analyze and clarify business requirements and translate into technology artifacts from which technology solutions are developed ensuring adherence to system architecture and software compliance standards. Define new and enhanced business processes.
• Investigate operations-related problems/inquiries and recommend facilitate and coordinate solutions.
• Present client business cases to appropriate IT forums for approval and to initiate the project process.
• Partner with clients to develop a strategic plan to implement the technology vision. Work closely with clients to analyze the current and future direction of technology to meet business goals. Educate clients about the software and project lifecycles and the business roles. Develop project/portfolio performance metrics to monitor business value over time.
• Participate in all phases of the solution lifecycle and work closely with a variety of internal and external business and technology partners to implement the project. Formulate project functional testing strategies and plans participate in testing to ensure a technical solution meets the requirements of the business.
• Facilitate problem resolution between IT and the business as needed. Represent champion and balance client interests with IT.
• Provide training and guidance to other staff. May maintain system updates modifications and configurations

Scope: Individual contributor that is fully proficient in applying technical knowledge. Technical knowledge base acquired from several years of experience in particular area. Work independently and may instruct or coach other professionals.

WHAT YOU NEED TO SUCCEED (required/minimum qualifications):

• Education: Bachelors degree in Computer Science Information Systems or related field required.
• Experience: Minimum 4 years of related experience or equivalent combination of education and related experience required.
• Management Experience: N/A
• Skills & Abilities: Knowledge of techniques related to project/program management business process redesign technology awareness requirements analysis and client relationship management. Ability to apply knowledge of systems life cycle systems integration and data management principles. Business acumen with ability to align IT priorities with business objectives. Clear and effective writing and documenting skills. Ability to work on a team. Proficiency with business assessment/modeling tools.
• Travel: Travel may be required.

* Combination of candidates education and general experience satisfies requirements so long as the total years equate to descriptions minimum education and general experience years combined (Management experience cannot be substituted).

• Physical Requirements: Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer applicable software and office equipment for sustained periods of time. May include sitting for long periods of time driving a vehicle and working under challenging conditions.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities duties and skills required of personnel so classified.

PAY INFORMATION:
The starting annual salary range for this position is $K. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.**

BENEFITS FOR YOU:
We take care of you while you take care of others. As a mission-based organization we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work retirement getting healthy and more. With our resources and perks you have amazing possibilities at the American Red Cross to advance and learn.

• Medical Dental & Vision Plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 19 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short Long Term
• Service Awards and recognition

*LI-TG1

Apply now! Joining our team will provide you with the opportunity to

make your career a force for good!

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected veteran status age or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers San Diego Fair Chance Ordinance the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps the federal agency that brings people together through service and its partners the Peace Corps AmeriCorps Alums National Peace Corps Association and the Service Year Alliance launched Employers of National Service to connect national service alumni with opportunities in the Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering Visit to learn more including our most-needed volunteer positions.

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