German speakers- Customer Support- living in Lisbon Monday to Friday

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

We are looking for German-speaking Customer Support Specialists to join our team in Lisbon Portugal. In this role you will provide high-quality support to customers while ensuring a positive experience with the companys products and services.

Responsibilities

Provide customer support in German via phone email or chat.
Assist customers with inquiries related to products services and account issues.
Resolve customer concerns in a professional efficient and friendly manner.
Ensure a high level of customer satisfaction by delivering excellent service.
Document customer interactions accurately in internal systems.
Collaborate with internal teams to resolve complex issues when necessary.
Maintain knowledge of products services and internal procedures.

Requirements

Fluent German (C1/C2 level).
Good English level (B2 or higher) for internal communication.
Strong communication and customer service skills.
Ability to solve problems and make decisions effectively.
Attention to detail and ability to work in a fast-paced environment.
Previous experience in customer support or service roles is a plus

We are looking for German-speaking Customer Support Specialists to join our team in Lisbon Portugal. In this role you will provide high-quality support to customers while ensuring a positive experience with the companys products and services. Responsibilities Provide customer support in German via...