Back-office Specialist (GFX-NTA)

Kuala Lumpur - Malaysia

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Description

Division : Operations

Roles and Responsibilities :

Review client queries to support future investments in funds and transfers of holdings.
Manage the teams daily tasks to ensure timely and accurate completion.
Analyze and investigate reconciliation breaks internally and with Transfer Agents taking necessary actions to resolve issues.
Understand order-processing rules within fund prospectuses to provide accurate information to the data team and maintain a reliable database (Transfer Agent/Fund Company).
Handle account novation projects.
Prepare application forms required by Transfer Agents for account openings.
Input and update account parameters in the system.
Manage Transfer Agent communications and queries including documentation AML/KYC updates contract notes and general fund information.
Monitor ongoing processes and queries providing regular updates to clients and client service teams.
Ensure effective communication with client service and Transfer Agents to deliver timely highquality service.
Support the development of SWIFT connectivity with Transfer Agents to enhance straightthrough processing.
Collaborate with crossfunctional teams (Dealing Client Service Data Reconciliation etc.).
Identify operational improvement opportunities including automation to support workload scalability.
Partner with internal teams and stakeholders to develop effective solutions and enhance service capabilities.
Ensure all activities are completed within agreed timelines and meet quality standards.
Respond promptly to management queries.
Escalate operational issues and risks to management in a timely manner.
Perform other adhoc tasks assigned.

Requirements:

3-5 years of industry experience related to financial services operations with understanding of investment operations and operational excellence.
Proficient in English with outstanding written and verbal communication skills. Proficiency in additional languages is preferred.
Well-developed organizational and critical thinking skills to resolve complex day to day issues independently.
Good interpersonal skills and networking abilities with sub-custodians and both internal/external departments.
Detail oriented excellent accuracy skills and good understanding in mutual fund and hedge fund are strongly recommended.
Working hours: 3.00pm 12.00am / 4.00pm 01.00am Malaysia time.

Required Experience:

DescriptionDivision : OperationsRoles and Responsibilities :Review client queries to support future investments in funds and transfers of holdings.Manage the teams daily tasks to ensure timely and accurate completion.Analyze and investigate reconciliation breaks internally and with Transfer Agents t...

Description

Division : Operations

Roles and Responsibilities :

Review client queries to support future investments in funds and transfers of holdings.
Manage the teams daily tasks to ensure timely and accurate completion.
Analyze and investigate reconciliation breaks internally and with Transfer Agents taking necessary actions to resolve issues.
Understand order-processing rules within fund prospectuses to provide accurate information to the data team and maintain a reliable database (Transfer Agent/Fund Company).
Handle account novation projects.
Prepare application forms required by Transfer Agents for account openings.
Input and update account parameters in the system.
Manage Transfer Agent communications and queries including documentation AML/KYC updates contract notes and general fund information.
Monitor ongoing processes and queries providing regular updates to clients and client service teams.
Ensure effective communication with client service and Transfer Agents to deliver timely highquality service.
Support the development of SWIFT connectivity with Transfer Agents to enhance straightthrough processing.
Collaborate with crossfunctional teams (Dealing Client Service Data Reconciliation etc.).
Identify operational improvement opportunities including automation to support workload scalability.
Partner with internal teams and stakeholders to develop effective solutions and enhance service capabilities.
Ensure all activities are completed within agreed timelines and meet quality standards.
Respond promptly to management queries.
Escalate operational issues and risks to management in a timely manner.
Perform other adhoc tasks assigned.

Requirements:

3-5 years of industry experience related to financial services operations with understanding of investment operations and operational excellence.
Proficient in English with outstanding written and verbal communication skills. Proficiency in additional languages is preferred.
Well-developed organizational and critical thinking skills to resolve complex day to day issues independently.
Good interpersonal skills and networking abilities with sub-custodians and both internal/external departments.
Detail oriented excellent accuracy skills and good understanding in mutual fund and hedge fund are strongly recommended.
Working hours: 3.00pm 12.00am / 4.00pm 01.00am Malaysia time.

Required Experience:

Key Skills

Business Intelligence
Bidding
Accounts Assistant Credit Control
Account Development
Content Development
Lab Testing

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About Company

Euroclear

Why join us Embark on your new adventure at Euroclear, and work at the heart of the global capital markets. We connect over 2,000 financial institutions across the globe. As an open and resilient infrastructure, we contribute to the stability of the financial markets. We help clients ... View more

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