Java Prod Support Engineer

Key Responsibilities:

• Monitor and support production environments to ensure high availability and performance.
• Investigate diagnose and resolve production issues in a timely manner.
• Perform root cause analysis and implement corrective actions.
• Collaborate with development teams for release deployment and bug fixes.
• Manage incident logs and communicate with stakeholders regarding issue resolution.
• Maintain and update support documentation runbooks and standard operating procedures.
• Participate in on-call rotations and support during off-hours when necessary.
• Implement and improve automation scripts for incident mitigation and efficiency.
• Assist in capacity planning and performance tuning activities.
• Ensure compliance with organizational policies and standards.

Qualifications and Skills:

• 5-7 years of experience in production support or a similar role.
• Strong troubleshooting and problem-solving skills.
• Experience with monitoring and alerting tools (e.g. Nagios Splunk AppDynamics).
• Knowledge of scripting languages (e.g. Shell Python Perl).
• Familiarity with databases (e.g. Oracle SQL Server MySQL).
• Experience with cloud platforms (AWS Azure) is a plus.
• Excellent communication and team collaboration skills.
• Ability to work under pressure and handle multiple priorities.

Software Requirements:

• Proficiency in Java programming language
• Knowledge of Java frameworks such as Spring Hibernate and Struts
• Familiarity with Java development tools such as Eclipse IntelliJ IDEA and NetBeans
• Knowledge of databases such as MySQL Oracle and SQL Server

SYNECHRONS DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity Equity and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger successful businesses as a global company. We encourage applicants from across diverse backgrounds race ethnicities religion age marital status gender sexual orientations or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements mentoring internal mobility learning and development programs and more.

All employment decisions at Synechron are based on business needs job requirements and individual qualifications without regard to the applicants gender gender identity sexual orientation race ethnicity disabled or veteran status or any other characteristic protected by law.

Candidate Application Notice