Senior Business Analyst – Skills and Learning Platforms
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Job Location:
Durham, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Description:
The Role
As a Senior Business Analyst Skills and Learning Platforms you will play a pivotal role in advancing Fidelitys enterprise-wide cloud-based HR technologies. Youll focus on enhancing the digital experience for all associates while driving efficiency and modernizing the skills and learning ecosystem. Your work centers on supporting and optimizing Skills and Learning Platform(s)including Skills-related configuration in Workdaywhile collaborating closely with business and technology partners to design solutions support ongoing operations and deliver enhancements within an Agile framework.
In this role you will contribute to the implementation maintenance and continuous improvement of these platforms. Responsibilities include supporting implementations documenting processes conducting short-term research resolving system issues gathering requirements and testing long-term fixes or configuration updates. Youll also partner with integration teams to monitor troubleshoot and validate data feed changes between systems.
This is an opportunity to work across multiple Fidelity HR platforms and gain hands-on experience with the firms newest cloud-based technologies.
The Expertise and Value You Deliver
Bachelors degree or equivalent experience
23 years of Business or Systems Analyst experience
2 years supporting or implementing HR systems (learning systems preferred)
Experience in learning roles preferred; HR experience a plus
Strong skills in requirements gathering analysis testing and problem solving
High attention to detail and strong written communication
Ability to facilitate discussions and demonstrate product capabilities
Excellent interpersonal skills
Experience working in fast-paced Agile environments
Ability to travel less than 10%
Strong analytical technical and problemsolving capabilities
Highly organized with the ability to prioritize under tight deadlines
Detailoriented and accuracyfocused
Ability to build strong relationships and influence outcomes
Selfmotivated and capable of working independently
Sound business judgment and the ability to maintain confidentiality
Commitment to producing highquality work
The Value You Deliver
Providing essential analysis to research and resolve new or existing issues within the Skills and Learning workstream
Identifying solutions to complex business needs where current functionality is limited and driving improvements that enhance efficiency and scalability
Partnering with peers across the HR Platform organizationespecially those supporting Skills and Learning products such as Workday
Collaborating with the Enterprise Skills and Learning team HR Readiness and other stakeholders to prioritize design and deliver solutions using Agile practices
Supporting implementation activities and both production and postdeployment issues
Building trusted relationships with key business partners
Proactively seeking opportunities for continuous improvement and incorporating feedback from stakeholders
Note: This role is not providing sponsorship for immigration
The Team
Fidelitys Enterprise HR Platform Solutions team plays a critical role within the broader Enterprise Human Resources organization. This team ensures that the firm has the insights tools and platforms needed to support its workforceFidelitys largest annual investment.
Your work directly contributes to transforming how the organization develops skills delivers learning and manages talent through technology. By supporting modern platforms and enabling datadriven HR capabilities you help inform strategic decisions and strengthen the performance of the entire organization.
Certifications:
Category:
Business AnalysisMost roles at Fidelity are Hybrid requiring associates to work onsite every other week (all business days M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.
Please be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934 the Investment Advisers Act of 1940 the Investment Company Act of 1940 ERISA numerous state laws governing securities investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations including FINRA among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Required Experience:
Senior IC
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- Business requirements
- JD Edwards
- SDLC
- Systems Analysis
- Data Analysis Skills
About Company
The benefits you provide are about more than your workplace. They’re about life. Together, let’s create a program that meets the changing needs of your employees and your business.
