HR Director of Operational Services Unit
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Job Location:
Baltimore, MD - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Introduction
The Maryland Department of Public Safety andCorrectional Services is seeking a seasoned HR leader to serve as Director ofthe Operational Services Unit.
If you are looking for an exciting career withgreat benefits pension generous leave competitive salary and theopportunity for advancement and professional growth apply to join the DPSCSteam today! The Department of Public Safety and Correctional Services (DPSCS)is seeking dedicated candidates to fill important roles within our are one of the largest departments in Maryland with over 9000 employees anda budget of more than $1 order to fulfill our mission of promotingsafety we have increased security at our institutions while leading the way ininnovative restorative justice projects that will help offenders reintegrateinto society upon release. As a member of the DPSCS team you can have afulfilling career while also enjoying a wide range of benefits such as medicaland dental coverage paid time off (i.e. vacation sick leave) becoming vestedin the State pension supplemental retirement options and even joining theMaryland State Employees Credit Union.
This is a Management Services Position.
The incumbent will serve at the pleasure ofthe Appointing Authority.
GRADE
LOCATION OF POSITION
Baltimore City
6776 Reisterstown Road
Baltimore MD 21215
(Headquarters)
POSITION DUTIES
This position provides direct leadership over HRoperational service functions that support a 24/7 public safety and correctionsworkforce. The Director ensures consistent compliant and timely execution ofemployee-facing services across institutions community supervision andheadquarters units statewide. The Director reports to the Deputy CHRO and isresponsible for execution service delivery standards and operationalaccountability.
Key Responsibilities
- Lead and manage HR staff responsible for:
- Leave administration (including statutory leave)
- Benefits administration
- Onboarding and orientation
- Employment verification
- Performance management cycle execution
- Establish service standards and ensure timely processing and compliance.
- Monitor workflow volume backlog and service metrics.
- Ensure alignment with COMAR DBM regulations and internal policy.
- Identify operational risks and escalate systemic issues appropriately.
- Support continuous improvement of HR service delivery processes.
MINIMUM QUALIFICATIONS
Education:
Bachelors degree from an accredited collegeor university.
Experience:
Eight (8) years of progressively responsibleprofessional HR experience (in Public Sector Unionized or 24/7 operationalenvironment). Three (3) years must have included supervisoryor managerial responsibility over HR staff in operational or service deliveryfunctions within a large complex organization.
A current resume and cover letter must be uploaded/ submitted with this application.
DESIRED OR PREFERRED QUALIFICATIONS
- Experience managing high-volume HR operations efficiently while ensuring compliance fiscal responsibility and service delivery standards.
- Experience evaluating workflow efficiencies implementing internal controls and balancing operational demands within established budget and staffing constraints.
SELECTION PROCESS
A current resume and cover letter must be uploaded/ submitted with this application.Please makesure that you provide sufficient information on your application to show thatyou meet the qualifications for this recruitment. All information concerningyour qualifications must be submitted by the closing date.We will notconsider information submitted after this candidates willbe ranked as Best Qualified Better Qualified or Qualified and placed ontheeligible (employment) list for at least one year.
EXAMINATION PROCESS
The assessment may consist of a rating of youreducation training and experience related to the requirements of theposition. It is important that you provide complete and accurate information onyour application. Please report all experience and education that is related tothis position.
BENEFITS
As an employee of the State of Maryland you will have access tooutstanding benefits including: health insurance dental and vision plansoffered at a low cost.
CLICK ON THIS LINK FOR MORE DETAILS:STATE OF MARYLAND BENEFITS
Personal Leave - new Stateemployees are awarded six (6) personnel days annually (prorated based on startdate)
Annual Leave - ten (10) days of accumulatedannual leave per year
Sick Leave - fifteen (15) daysof accumulated sick leave per year
Parental Leave - up to sixty(60) days of paid parental leave upon the birth or adoption of a child
Holidays - State employees alsocelebrate at least twelve (12) holidays per year
Pension - State employees earn credit towardsa retirement pension
FURTHER INSTRUCTIONS
Resumes will not be accepted in lieu of an application. Online applications are highly recommended. However if you areunableto apply online the paper application supplemental questionnaireand required documents maybe emailed to application materials must be received in our office by the closingdatefor the recruitment. Onlyadditional materials that arerequested will be accepted for thisrecruitment.
If you are having difficulties with submittingyour onlineapplication please contact the DBM Recruitment andExamination Division or .
People with disabilities and bilingual candidates are encouraged to apply.
As an equal opportunity employer Maryland is committed torecruitingretaining and promoting employees who are reflective of theStates diversity
Required Experience:
Director
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
