Bilingual (Spanish) Pre-Arranged Funeral Specialist
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Job Location:
Homestead, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
We are looking for a Pre-Arranged Funeral Specialist at Branam Funeral Home in Homestead FL. The Pre-Arranged Funeral Specialist is responsible for generating pre-need funeral sales only at locations that operate as standalone Funeral Homes with no cemetery operations. This role focuses exclusively on educating families presenting pre-arrangement options and writing pre-arranged funeral (PAF) contracts.
The Pre-Arranged Funeral Specialist will build relationships within the community guide families through funeral planning decisions and ensure accurate completion of all required documentation. This position plays a key role in improving funeral-home-only retention and increasing pre-arranged funeral penetration.
Responsibilities
Sales & Customer Interaction
- Generates pre-arranged funeral (PAF) sales only for assigned funeral home locations.
- Conducts professional presentations explaining funeral pre-planning options and benefits.
- Schedules and conducts appointments with families through in-person meetings phone and digital platforms.
- Demonstrates the ability to overcome objections explain product offerings and close PAF contracts.
- Actively educates families about travel protection funeral funding and service package options.
Prospecting & Community Engagement
- Build relationships within the community to generate leads and educate families on the importance of pre-planning.
- Prospects daily through approved methods: phone outreach community events seminars workshops mailers and referrals.
- Represents the funeral home at outreach events senior centers churches veteran groups and other community partners.
Operational Responsibilities
- Completes documentation accurately including all contract requirements for pre-arranged funeral sales.
- Uses CRM to track leads appointments activities and follow-up tasks.
- Maintains expert knowledge of products service offerings state compliance requirements and funding regulations.
Qualifications
- High School Diploma
- Bilingual in English & Spanish is Required
- Valid drivers license and a satisfactory driving record
- Must have reliable transportation
- Must obtain required sales license within reasonable time based on the states turnaround time (only applicable in specific states)
- No experience in the Funeral profession required
Pay
Base pay plus commission
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender gender identity national origin disability or veteran status.
#Sales
#INDCORE1
Required Experience:
IC
Key Skills
- Administrative Skills
- Time Management
- Diplomatic Skills
- Listening Skill
- Languages Fluency
- Organizational Skill
- Pressure Management
- Discipline Skills
- Communication
- Relationship Management
- Client Services
- Flexibility
- IT Skill
- Orderly Condition
- Secretarial Skill
About Company
NSMG - NorthStar Memorial Group represents the nation’s finest funeral, cemetery, cremation & memorialization locations. We've evolved & led the industry.
