Private Bank Client Service Solutions Business Analyst
Share
Job Location:
Newark, DE - USA
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Lead cross-functional transformation of global client servicepartnering with Client Service Technology Operations and Business leaders to standardize processes shift work to highervalue tasks deliver agile clientfirst solutions drive comprehensive project plans and shape the strategy that scales institutional client servicing.
As a Client Service Business Analyst within the Private Bank you will partner with Client Service Technology Operations and Business leaders to improve and standardize global service processes. This individual will help shift service work to higher-value tasks create agile client-focused solutions contribute to comprehensive project planning support business growth initiatives and participate in strategy discussions for servicing institutional clients.
The Private Bank Client Service Strategy and Solutions team leads business strategy initiatives and drives core operating model transformations within the Private Bank Client Service Financial Institutions sector serving Private Equity and Venture Capital clients. We focus on delivering high-impact results that enhance both client and employee experiences working closely with senior management to define develop and implement a wide range of initiatives.
Job responsibilities
- Analyze projects and document business requirements issues and end-to-end process flows
- Collect and analyze data and client feedback to develop actionable data-driven solutions and roadmaps
- Identify gaps in procedures and controls; recommend and implement control/process improvements
- Design and implement process and tool enhancements with partners; scale processes tools and procedures to support growth
- Enhance business models client experience operational efficiency and risk/control outcomes
- Plan and manage projects with clear milestones and deliverables; produce materials to drive stakeholder engagement and leadership transparency
- Build strong cross-functional relationships and collaborate across business technology and operations (e.g. Treasury Service Support PLP Analytics Controls); contribute to end-to-end strategy for Private Equity servicing
Required qualifications capabilities and skills
- Bachelors degree required
- 3 years of business analysis experience
- Strong analytical organizational and communication skills
- Ability to resolve project issues and meet deadlines in a fast-paced environment
- Team player with a positive attitude and commitment to high performance
- Experience with process mapping data analysis and identifying business opportunities
- Ability to integrate AI-driven solutions into daily workflows
Preferred qualifications capabilities and skills
- Financial services experience
Required Experience:
IC
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- User Acceptance Testing
- Business requirements
- SDLC
- Systems Analysis
- Data Analysis Skills
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
