Job Summary
The Director of Student Accounts provides strategic leadership and operational oversight for the Universitys student accounts and payment systems at a public research university. This role ensures the accuracy integrity and efficiency of all tuition fee and related financial transactions while delivering highquality service to students families and campus partners. The Director plays a vital role in supporting the Universitys administrative academic and student service missions through the timely and accurate billing collection reconciliation and reporting of student accounts including thirdparty sponsored student billing. This role operates within a highly regulated public environment and collaborates extensively with campus partners to support student access success and institutional fiscal stewardship.
Essential Duties And Responsibilities
Strategic Leadership & Management Provide vision leadership and strategic direction for student accounts and cashiering operations in alignment with institutional goals. Develop implement and continuously improve policies procedures and internal controls related to billing collections sponsored students refunds and receivables. Lead mentor and evaluate professional and support staff fostering a culture of accountability service excellence and continuous improvement. Participate in crossfunctional collaborations related to enrollment financial aid registration and student success initiatives. Student Accounts & Billing Operations Oversee the accurate and timely assessment billing and collection of tuition fees housing and other student charges. Ensure proper reconciliation of student accounts cashiering activity and related general ledger entries. Oversee thirdparty sponsored student billing including government agencies research sponsors employer reimbursement programs and external partners. Oversee accounts receivable functions including payment plans collections refunds and writeoffs in accordance with public sector policies and best practices. Compliance Controls & Risk Management Ensure compliance with applicable federal state and institutional regulations policies and audit requirements. Maintain strong internal controls to safeguard institutional assets and ensure financial accuracy and integrity. Serve as a key point of contact for internal and external audits related to student accounts and cashiering functions. Support institutional reporting requirements and public disclosures related to student financial activity. Systems Reporting & Process Improvement Oversee the effective use of student information systems and financial systems related to student accounts and cashiering. Collaborate with Information Technology and other stakeholders on system enhancements testing and implementations. Analyze operational and financial data to identify trends assess risk and inform policy and process improvements. Advance automation efficiency and modernization efforts to enhance accuracy and the student experience at scale. Customer Service & Campus Collaboration Ensure delivery of responsive accurate and studentcentered service to a diverse population of students families faculty and staff. Collaborate closely with Financial Aid Registrar Enrollment Management Housing and Accounting to support seamless student service delivery. Support equity and access initiatives by ensuring transparent fair and consistent application of billing and collection practices.
Minimum Qualifications
Bachelors degree in accounting finance business administration or a related field. Significant progressive experience in student accounts bursar accounting or financial operations preferably in higher education. Demonstrated experience managing staff budgets and complex operational workflows. Strong knowledge and experience of accounting principles internal controls and financial systems.
Preferred Qualifications
Masters degree in a related field. Experience with enterprise student information systems and cashiering platforms. Experience with thirdparty sponsored billing and complex receivables environments. Knowledge and experience in higher education regulatory and compliance requirements.
Work Schedule
Monday Friday; 8:00am 5:00pm May be required to travel.
Required Experience:
Director
Job SummaryThe Director of Student Accounts provides strategic leadership and operational oversight for the Universitys student accounts and payment systems at a public research university. This role ensures the accuracy integrity and efficiency of all tuition fee and related financial transactions ...
Job Summary
The Director of Student Accounts provides strategic leadership and operational oversight for the Universitys student accounts and payment systems at a public research university. This role ensures the accuracy integrity and efficiency of all tuition fee and related financial transactions while delivering highquality service to students families and campus partners. The Director plays a vital role in supporting the Universitys administrative academic and student service missions through the timely and accurate billing collection reconciliation and reporting of student accounts including thirdparty sponsored student billing. This role operates within a highly regulated public environment and collaborates extensively with campus partners to support student access success and institutional fiscal stewardship.
Essential Duties And Responsibilities
Strategic Leadership & Management Provide vision leadership and strategic direction for student accounts and cashiering operations in alignment with institutional goals. Develop implement and continuously improve policies procedures and internal controls related to billing collections sponsored students refunds and receivables. Lead mentor and evaluate professional and support staff fostering a culture of accountability service excellence and continuous improvement. Participate in crossfunctional collaborations related to enrollment financial aid registration and student success initiatives. Student Accounts & Billing Operations Oversee the accurate and timely assessment billing and collection of tuition fees housing and other student charges. Ensure proper reconciliation of student accounts cashiering activity and related general ledger entries. Oversee thirdparty sponsored student billing including government agencies research sponsors employer reimbursement programs and external partners. Oversee accounts receivable functions including payment plans collections refunds and writeoffs in accordance with public sector policies and best practices. Compliance Controls & Risk Management Ensure compliance with applicable federal state and institutional regulations policies and audit requirements. Maintain strong internal controls to safeguard institutional assets and ensure financial accuracy and integrity. Serve as a key point of contact for internal and external audits related to student accounts and cashiering functions. Support institutional reporting requirements and public disclosures related to student financial activity. Systems Reporting & Process Improvement Oversee the effective use of student information systems and financial systems related to student accounts and cashiering. Collaborate with Information Technology and other stakeholders on system enhancements testing and implementations. Analyze operational and financial data to identify trends assess risk and inform policy and process improvements. Advance automation efficiency and modernization efforts to enhance accuracy and the student experience at scale. Customer Service & Campus Collaboration Ensure delivery of responsive accurate and studentcentered service to a diverse population of students families faculty and staff. Collaborate closely with Financial Aid Registrar Enrollment Management Housing and Accounting to support seamless student service delivery. Support equity and access initiatives by ensuring transparent fair and consistent application of billing and collection practices.
Minimum Qualifications
Bachelors degree in accounting finance business administration or a related field. Significant progressive experience in student accounts bursar accounting or financial operations preferably in higher education. Demonstrated experience managing staff budgets and complex operational workflows. Strong knowledge and experience of accounting principles internal controls and financial systems.
Preferred Qualifications
Masters degree in a related field. Experience with enterprise student information systems and cashiering platforms. Experience with thirdparty sponsored billing and complex receivables environments. Knowledge and experience in higher education regulatory and compliance requirements.
Work Schedule
Monday Friday; 8:00am 5:00pm May be required to travel.
Required Experience:
Director
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