Tech Ops Engineer, Infra Supply Chain & Procure, Manufacturing Operations

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help. Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) provides a highly reliable scalable and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWSs Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver solutions to source build and maintain our socially responsible data center supply chains. We are a team of highly-motivated engaged and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth! AWS Supply Chain is seeking a highly effective candidate to design and implement innovative solutions that deliver the best operating and lowest cost infrastructure in the world. This individual will manage the relationship with one or more of AWSs most strategic server development and manufacturing partners. As the operational lead of this relationship you own cost performance contracting and strategy. You will influence and partner with cross functional teams including hardware engineering supply chain quality lifecycle management operations compliance and sustainability. A successful candidate will combine a strong knowledge of computer hardware with a proven ability to manage complex engineering workflows to meet the desired rack build plan in our data centers. AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help. Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
Lead and orchestrate the end-to-end strategic partnership with vendors providing critical design development manufacturing and integration services for AWS servers and server rack integration. As a principal support for manufacturing you will lead and help your vendor drive holistic supplier performance optimization across cost quality capacity delivery compliance sustainability and overarching supply strategy. This role requires exceptional leadership in delivering detailed plans to execute complex rack build deployments. You will collaborate with with cross-functional teams to direct the flow of materials testing scripts and BOM deployment at the site. You will spearhead the development and implementation of innovative sourcing strategies that not only meet but exceed AWSs ambitious cost objectives through in-depth analysis of cost drivers and bill of materials. Your expertise will be crucial in identifying and leveraging emerging industry trends to shape supplier product roadmaps that align with AWSs long-term technical vision and manufacturing initiatives. As a trusted advisor to senior leadership you will craft compelling data-driven narratives and presentations that inform strategic decision-making highlighting business status risks and opportunities. Your role extends to managing high-stakes vendor escalations providing executive-level updates and conducting comprehensive business reviews focused on procurement excellence and supply chain resilience. This position demands a leader capable of balancing tactical execution with strategic foresight driving transformational change in AWSs supplier ecosystem while fostering sustainable mutually beneficial partnerships. Your impact will be pivotal in maintaining AWSs position as the worlds leading cloud platform provider.

A day in the life
1. Review Production Metrics and Escalations: Begin the day by reviewing key performance indicators (KPIs) from the previous days high-velocity assembly operations. Identify any immediate escalations from vendors or internal teams and address them quickly to prevent production delays. 2. Cross-Functional Meeting on Supply Chain Efficiency: Attend a cross-functional meeting with stakeholders from procurement logistics and manufacturing to discuss ongoing supply chain initiatives. Review progress on strategic initiatives focusing on reducing lead times and lowering overall costs. 3. Vendor Operational Excellence Review: Analyze vendor performance metrics including delivery times quality control and adherence to contracts. Identify trends or issues and use data-driven analysis to recommend performance improvements. Lead a discussion with key vendors to drive continuous improvement initiatives. 4. Business Process Analysis and Improvement: Dive deep into business analytics to identify potential areas for improving internal and external processes. Present findings to relevant teams and propose scalable data-backed solutions to enhance production efficiency and customer satisfaction. 5. Team Sync on Technical Systems Changes: Collaborate with internal technical teams to discuss necessary system changes that can drive improved efficiencies in cross-functional processes. Provide clear requirements and set project timelines to ensure system updates align with production goals. 6. Meet with a key vendor partner to discuss mutual benefits of ongoing initiatives. Discuss potential process improvements technology upgrades and long-term partnership strategies that will drive value for both organizations. 7. Project Management and Results Review: Check on the status of ongoing projects with internal and external teams. Ensure deliverables are on track by reviewing timelines setting expectations and mitigating any risks or roadblocks. Push for results in line with operational goals. 8. SOP Review and Compliance Check: Review Standard Operating Procedures (SOPs) for material management processes. Ensure these are up-to-date and in compliance with both company policies and regulatory standards. Identify any gaps and set action plans to address them. 9. Production Schedule Review and Forecast Analysis: Review production schedules and demand forecasts for the upcoming weeks. Ensure that customer requirements are being met while maximizing site utilization. Make adjustments as needed to balance efficiency and flexibility in the supply chain. 10. End-of-Day Review and Continuous Improvement Planning: Reflect on the days activities and prepare a summary of key outcomes for the management team. Set goals for the following day focusing on continuous improvement initiatives particularly around lowering risks and reducing lead times.

About the team
Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying. Why AWS Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud. Inclusive Team Culture Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness. Mentorship and Career Growth Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelors degree in Engineering

- Bachelors degree in Mechanical Engineering

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at KY Cincinnati - 139300.00 - 208000.00 USD annually
USA TN Nashville - 132300.00 - 197700.00 USD annually