Regional Training & Performance Manager

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our clients logistics challenges.

The Regional Training & Performance Manager is a professional who oversees delivery of training programs within a particular region as well as the ongoing evaluation and management of service performance to ensure they are properly trained to meet organizational goals and objectives.

Essential Job Functions

• Identifyingtraining needsby assessing current employee skills and performance gaps todeterminenecessary training programs

• Deliver training sessions either directly or through other trainers andensuringeffectiveknowledgetransferto employees.

• Regularly tracking employeeperformanceprogress againststatedgoals and providing feedback and when necessary supplemental training.

• Provideindividual support and guidance to employees to help them improve their performance

• Assess andmonitortraining needs and evaluate effectiveness of training programs by evaluating employee performance and skill gaps based on operator andclient drivenmetrics.

• Measurethe impact of training programs on employee performance andrecommendnecessary adjustmentsand suggestionsto the corporate training team.

• Designandimplement client-specific trainingfor employees catered to the mode of transportand servicesrequired including best practices workinstructionsandprocessesimprovement.

• Provide feedback to the Technologyand Global Operationalteams on gaps inapplication workflow integration challengesUKG training content SOP/Work Instructions available metrics etc.

• Analyzeclientkey performance indicators gaps data qualityand visibilityto improve performance.

• Create andmaintainmechanisms and standards to ensure consistency of solutions.

• Other duties as assigned

Physical Requirement

• Job requires the ability to use vision adjust focus and work on a standard computer screen
• Job may require extended sitting or standing use of standard office equipment
• Job willrequirepresence on-site at the assigned work location

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this be made to enable individuals with disabilities to perform the essential functions.

Other Skills & Abilities

• Excellent communication skillswith theability to convey ideas effectively listen intently developstrong trainingcontent and drive adoption across functions and teams.
• Ability to deal withambiguitygivenan open-ended task can achievegreat workwith minimal supervision.
• Self-motivated andgoal orientedwith strongorganizationskills andan excellentattention to detail.
• Creative and problem-solving skills to invent new ways to accommodate the learning needs of contemporary learners.
• Good research skills to find reliable and relevant content including introducingnew technologiesin teaching.
• Technical competencein using modern technology to develop training content.
• Experience inworking with end users to elicit and document requirements.
• Empathy for end users - craft intuitive workflows that improve user experience.
• Strong collaboration and teamwork skills in a small setting as well as across different geographic locations.
• Ability to focus on high quality work while under pressure; drive short-term actions that are consistent with long-term goals.
• Advanced knowledge of MS Office Visio MS Teams MSProjectand other Microsoft learning and collaboration tools.
• Expert knowledge of project management principles and practices.

Education & Experience

• Minimum 2 years related experience.
• Bachelorsdegree.
• 2 years of experience as aManagerortrainer.
• Management experience in designingplanningand implementing learning programs.
• Experience with organizational learning and development program delivery
• Experience working in a globalmulti-culturalenvironment.
• Experience in the Logistics industry preferred.
• Familiarity with eLearning development tools such as Camtasia Adobe Captivate or similar is a plus.
• Proficient with MS Office or related office suite software

CERTIFICATION AND LICENSES :

Professional certification may berequiredin some areas.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Recruitment Agency Policy

At Crane Worldwide3 Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details.

Where recruitment support is required we will engage trusted partners through a formal written agreement. Any CVs received without such an agreement will be treated as direct applications and (Company Name) will not be liable for any associated placement fees.

We appreciate your cooperation in respecting this policy.

Required Experience:

Manager