Manager, Business Change, Communications & Training

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Work Location:

Toronto Ontario Canada

Hours:

37.5

Line of Business:

Enterprise Enabling Functions

Pay Details:

96900 - 136800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Colleague Journey sits within Human Resources andis responsible fordelivering transformational change across Talent Acquisition. Our vision is to unlock individual and organizational potential by connecting the right talent to the right opportunity.

The Manager Business Change Communications & Training is accountable for driving adoption of enterprisewide Talent Acquisition transformation initiatives. This role focuses on changing how work gets done embedding new operating models and ensuring business outcomes are realized through sustained behavioral changestrong communication and impactful training.

In this role you will:

Design and execute an endtoend changecommunicationsand training strategy for Colleague Journey transformation initiatives

Engages stakeholders totake action; influences change; frames information in a broader organizational

Partners withProductOwners to become an expertacross Colleague Journey initiativesfieldand knowledge of broader related areas

Change Strategy & Adoption

Execute strategy and deliverables to drive forward the change management roadmap within or across specific business segments or at the enterprise level

Drive stakeholder adoption across recruiters hiring managers HRBPs leaders and executives

Lead business readiness golive enablement and stabilization activities

Establish andmonitoradoption metrics readiness dashboards and ROI realization tracking

Identifyleadership team and conduct leadership assessment sessions to understand vision and alignment of program

Clearly articulated current state business needs and future state expectations

Understand current pain points manual activities inefficiencies; op model today and changesbased on future state

Conduct stakeholder identification

Communications & Engagement

Own the Colleague Journey narrative and multichannel communications strategy including Executive communications Leader toolkits Manager enablement Recruiter engagement Frontline adoption messaging

Own andmaintainstrategic communication materialsincluding narratives presentation assets templates and artifactsto ensure clarity and consistencyand alignment to TD brand and culture

Manage on-going relationships with key business partners and/or third parties to coordinate all internal/external communication activities and project deliverables

Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders

Training & Capability Building

Design and implement rolebased learning journeysthatbuild true capability driving outcomes such as new ways of working and behavioral adoption

Ensure business relevancy make meaning for learners and business representatives ensure learner engagement and capability build by activelyparticipatingin the business environment and operations

Lead partnership with relevant internal and external stakeholdersto provide consultation and advice on learning programs strategies options and assessments for special initiatives and broad business changes

Key Capabilities

Cross- functional Partnership & Execution Partner withColleague Journey technology teams HR and external vendors to deliver integrated transformation initiatives and measurable results.

Enterprise Change & Adoption Leadership Lead endtoend change strategies that drive adoption readiness and sustained behavioral change across Talent Acquisition.

Strategic Communications & Influence Develop and deliver clear compelling communications that align stakeholders and leaders around transformation priorities and outcomes.

Job Requirements

Experience and/or Education

Undergraduate degree

7 years ofrelevantexperience in enterprise changecommunicationtransformationand/or enablement roles

Familiaritywith ATS platforms (i.e.Workday) and knowledge of integrations within the TA ecosystem is considered an asset

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development

If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Required Experience:

Manager

Work Location:Toronto Ontario CanadaHours:37.5Line of Business:Enterprise Enabling FunctionsPay Details:96900 - 136800 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague ex...