IT Technician
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Job Location:
Huntsville, AL - USA
Monthly Salary:
Not Disclosed
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
Victory Solutions LLC is a wholly owned subsidiary of Dynamo Technologies. Dynamo Technologies is seeking a dependable and service-oriented IT Support Technician to provide onsite technical support for approximately 25 users in our Huntsville AL office while assisting in remote support for users across the organization.
This role partners with a centralized IT team headquartered in Northern Virginia and supports an organization of approximately 400 users.
Interested candidates must apply at Dynamo Careers.
Duties/ Responsibilities
- Deliver technical support for desktops laptops mobile devices and peripherals
- Administer user accounts in Microsoft Entra ID (provisioning access control MFA support)
- Support Microsoft 365 (Exchange Online Teams SharePoint OneDrive)
- Image deploy and maintain Windows 11 endpoints
- Assist with Fortinet network infrastructure and troubleshooting
- Support printers conference room technology and office connectivity
- Maintain asset inventory and technical documentation
- Escalate complex issues to senior IT engineers as appropriate
- Participate in security initiatives and IT improvement projects
Required Skills/Abilities
- 3 years of Help Desk or IT Operations experience in a business environment
- Strong troubleshooting skills in Windows 11
- Experience with Microsoft 365 administration
- Familiarity with Microsoft 365 GCC environments
- Knowledge of networking fundamentals (DNS DHCP TCP/IP VPN)
- Experience supporting remote users
- Strong communication and customer service skills
- U.S. citizenship required
Technical Environment
- Windows-based enterprise infrastructure.
- Microsoft 365 Entra ID and Azure cloud services
- Entra IDjoined endpoints
- Fortinet network stack
- Centralized IT team headquartered in Northern VA
Nice to Have Skills
- Experience with Fortinet stack (FortiGate FortiSwitch FortiClient VPN)
- Familiarity with Intune or other endpoint management platforms
- Experience in security-conscious environments
- Experience working in structured IT environments
- CompTIA A Network or Microsoft certifications
Education and Experience:
- Bachelors degree or equivalent experience (minimum three years relevant IT experience).
Travel Requirement:
- Occasional travel to Dynamo HQ in Vienna VA; no regular travel expected.
Clearance Requirement:
- This role does not require a security clearance at hire; however candidates must be eligible to obtain one in the future if business needs change.
Dynamo is a full lifecycle digital transformation company providing best-in-class technology and mission support services to our clients. Dynamos mission is to lead the digital transformation industry and provide best-in-class solutions for our clients with a truly human touch.
We leverage industry leading practices to empower our clients ultimately providing them with the necessary tools knowledge and information required to successfully achieve their strategic goals while optimizing their operations.
Through our partnerships boldness and authenticity Dynamo goes against the grain of a traditional government contracting company by providing top-caliber team members delivering quality results and always exceeding expectations.
Dynamo Technologies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color national origin religion sex pregnancy disability protected veteran status age or any other characteristic protected by law.
Required Experience:
IC
Key Skills
- IT Experience
- Network Administration
- Active Directory
- LAN
- Computer Networking
- Computer Skills
- Windows
- Remote Access Software
- Help Desk
- IT Support
- Operating Systems
- Troubleshooting
