(Senior) Account Manager, Managed Clients
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
At Testronic we dont just provide services; we architect quality. We are moving beyond traditional QA into Outcome-Led Governance.
We are looking for a (Senior) Account Manager Managed Clients a high-level consultant and commercial driver who can navigate the complexities of AAA game development to deliver measurable ROI.
You arent here to manage a desk; you are here to lead a transformation in how our clients view Quality Localization and Risk.
Key Responsibilities
- Own the Strategic Roadmap:Shift the relationship from vendor to partner by aligning Testronics capabilities with the clients long-term product ROI.
- Drive Outcome-Led Growth:Identify and execute complex cross-sell opportunities that solve structural quality bottlenecks and mitigate high-stakes development risks.
- Navigate Complex Stakeholder Maps:Build and influence networks across Client Leadership (CTOs Studio Heads) and Production ensuring Testronic is integrated into the decision-making loop.
- Implement Quality Governance:Lead the adoption of Shift Left readiness and design frameworks challenging client status quo when processes threaten delivery or player experience.
- Translate Data into Value:Shift reporting from Reactive KPIs (bug counts) to Leading Indicators (risk heat-maps) providing actionable business intelligence.
- Bridge the Dev-Ops Divide:Collaborate with internal Ops and PMs to ensure Quality by Design is executed holding all teams accountable to shared outcomes.
- Market Intelligence Advocacy:Act as a Thought Partner advising clients on how to evolve strategies ahead of industry shifts like AI integration and the $100 game economy.
Requirements
- Strategic Sales Excellence:5 years of consultative account management in AAA games/tech. Proven track record of value-based selling not price-cutting.
- Technical Fluency (Mandatory):Deep understanding of the SDLC and QA/Loc methodologies. You must speak Technical Director fluently.
- The Challenger Mindset:A documented history of identifying client bottlenecks and pitching unconventional solutions. You are the expert in the room.
- Analytical Narrative Power:Ability to synthesize complex production data into a compelling story of risk mitigation.
- Operational Bridge-Building:Experience aligning client expectations with internal delivery to protect both margins and reputation.
- Commercial Assertiveness:Superior negotiation skills and a results-first orientation.
Benefits
- Industry Influence:Shape the quality strategy for the worlds most recognized entertainment brands.
- High-Stakes Autonomy:A dynamic international environment where strategic impact is rewarded over mere activity.
- Growth:Access to senior leadership and mentorship in a company defining the future of QA
- Competitive compensation with performance-based incentives.
Required Experience:
Manager
Key Skills
About Company
We are a unique outsource partner with over 20 years experience providing award-winning QA Testing, Localization and Player Support services to entertain providers across the planet.
