General Manager Designate (Casinos)
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Job Location:
Greater Manchester - UK
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Why Join Us
A leadership role with real stretch: Youll influence every part of a venue and lead teams of 35150 people driving culture customer experience and performance.
An induction that sets you up to succeed: Three to six months of hands on development across multiple venues supported by some of our strongest GMs.
A culture thats moving forward: Our winning behaviours From Like to Love is reshaping how we work with rising team satisfaction and NPS scores that show the difference.
Work that genuinely matters: You wont just run a venue; youll build one by leading on standards people performance and atmosphere.
Autonomy when it counts: If you have great ideas we can give you autonomy to make decisions happen and shape whats right for your customers and team.
Support that grows with you: From your personal management licence to leadership development and ongoing mentoring.
What Youll Be Doing
- Leading your venue to its full potential from the gaming floor to the bar
- Using data and insight to think outside the box in order to drive revenue visitation and margin growth
- Coaching and developing managers into confident future leaders
- Upholding player protection and compliance in a regulated environment
- Creating a culture where customers feel valued and teams feel proud to belong
Qualifications :
What You Bring
- Experience leading large teams in high volume customer led environments
- A commercial mindset with confidence using data and managing P&L
- Resilience paired with confidence and assured decision making
- Strong judgement in regulated or standards driven settings
- Proven ability to develop others and help shape a great working culture
- Able to work a mix of daytime and evening shifts including some weekends when needed
- A natural connection with customers and a people centred approach.
Additional Information :
Why This Role
Youll be hired paid and supported like a GM from day one long before taking on your own venue. Grosvenor is investing heavily in product technology and customer experience with more growth ahead thanks to new regulatory changes. Youll be stepping into a business with momentum backed by a culture that genuinely puts people first.
If youve been waiting for the chance to run something bigger influence culture and lead with real autonomy this is it.
Ready to lead somewhere that gives you the space to excel
If this sounds like your next step wed love to hear from you.
Grosvenor Casinos and The Rank Group welcome individuality and talent from every background. If you need adjustments at any stage just let us know. You must be 18 and legally entitled to work in the UK.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Hospitality Experience
- Interviewing
- Management Experience
- Profit & Loss
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Restaurant Management
- Retail Management
- Recruiting
About Company
Who are Rank Group? We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are t ... View more
