Head of Collections (fmx)

We are looking for a seasoned Head of Collections (f/m/x) to lead and scale our debt collection this role you will oversee daily operations integrate new products into the collections workflow and drive efficiency through automation and AI. You will ensure compliance across markets continuously improve processes and provide transparent performance reporting to senior management.

• Lead & grow our international Collections & AR team mentor inspire and develop top talent
• Own day-to-day collections and recovery processes driving consistent results
• Analyse & act on payment performance data to unlock strategic improvements
• Shape the end-to-end collections journey for new products
• Drive efficiency & innovation through automation and AI in collaboration with Tech
• Create strategies that boost payment performance and recovery rates
• Report & influence senior leadership with clear performance insights
• Document & ensure compliance with all legal regulatory and process standards

Qualifications :

• Higher education degree ideally in finance or business management
• Several years of experience in a fastpaced environment
• Proven team leadership experience within retail banking fintech or a comparable industry
• Strong analytical problemsolving and strategic thinking skills
• Handson executiondriven mentality
• Strong communication skills with confidence in presenting KPIs to senior leadership
• Initial experience applying AI in operational processes (preferred)
• Fluent in German (C1/C2 Level)

Are you interested even if you dont meet all the requirements Apply anyway! We look forward to discovering your potential - regardless of whether your experience meets all the requirements.

Additional Information :

• Work at Germanys first green unicorn - Play an active role in shaping the solar energy transition.
• The sun shines all over the world - At Enpal youll work with a highly motivated diverse team of over 65 nationalities.
• The ideal setup for your focus - We are convinced that excellent results are achieved when the conditions are right. Thats why we rely on a hybrid working concept that gives you the freedom to always work in the way that best suits your tasks. Do you need new inspiration on an international level With Workflex we offer you the opportunity to relocate abroad for up to 30 days a year depending on your responsibilities.
• Grown-up business & startup spirit - In our modern office in Berlin-Friedrichshain youll find everything your heart desires from height-adjustable desks and table tennis to stocked beverage fridges and barista coffee.
• Your kick-start at Enpal - Onboarding day with a welcome bag buddy program and a team that really supports you.
• Stay up to date & help shape the future - Transparent all-hands meetings short decision-making processes and an open feedback culture - without mistakes there is no progress.
• The energy transition can only be achieved together - At Enpal you can expect legendary team spirit and unforgettable team events.
• Your extra boost - 29 2 vacation days discounted membership at Wellhub and corporate benefits. Everything you need to help you achieve a good work-life balance.

At Enpal we are proud of the diversity of our team. No decisions are made on the basis of skin color religion or religious belief ethnic or national origin nationality gender identity sexual orientation disability or age either during the recruitment process or during the employment relationship. Enpal stands for a safe workplace and takes action against discrimination and harassment of any kind.

Remote Work :

No

Employment Type :

Full-time