[SO] Senior IT Business Analyst and IT Consultant

Join a high-performing global team building internal IT solutions for a 500000-user organization. You will consult directly with business stakeholders to co-create new workflow applications end-to-end translate complex needs into clear requirements and steer Agile delivery with UX and engineeringso solutions land on time intuitive and enterprise-grade. Your mix of consulting finesse technical fluency and product mindset will shape our next-gen workflow platform and amplify business impact.

Key Responsibilities:

• Consult & discover: engage customers map processes and translate business needs into epics user stories SRS and acceptance criteria that guide delivery.
• Own requirements end-to-end: drive elicitation refinement traceability and scope control; capture non-functional requirements (security performance availability usability).
• Design best-in-class applications: co-create solution options wireframes/prototypes and service flows with UX and engineering to ensure cohesive intuitive experiences.
• Modernize & migrate: analyze legacy workflows identify gaps and lead migration to target platforms with minimal disruption.
• Lead Agile execution: orchestrate backlog grooming sprint planning reviews/demos and stakeholder alignment on priorities and trade-offs.
• UAT & change readiness: plan and run UAT create user guides/training support rollout and stabilize post go-live.
• Data-driven decisions: define adoption/quality/value metrics and dashboards; surface insights that steer product roadmaps.
• Quality & compliance: align with internal standards policies and applicable frameworks across the lifecycle.
• Mentor & uplift: coach junior BAs on analysis craft stakeholder management and Agile ways of working.
• Cross-functional collaboration: act as a trusted liaison between business units and engineering in a multinational context to ensure clarity and successful delivery.

Success Metrics

• On-time releases of high-value workflow applications tied to explicit business outcomes.
• Requirement quality: low rework and low defect leakage to UAT/production.
• Stakeholder & customer satisfaction trending up (e.g. CSAT/NPS).
• Adoption & impact demonstrated by usage KPIs and process efficiency gains.

Qualifications :

Experience & Education

• 7 years as a Business Analyst/Consultant delivering enterprise IT/workflow applications.
• Bachelors degree in IT Business/Information Systems or related.

Core Competencies

• Requirements engineering process modeling (BPMN/UML) backlog management and scope control.
• Agile delivery in cross-functional teams; solid SDLC understanding.
• UAT planning/execution rollout/change management and product adoption tactics.
• Familiarity with UX practices (wireframes prototypes usability feedback).
• Data orientationSQL basics and dashboarding/visualization are a plus.

Languages & Certifications

• Fluent English for global collaboration; German (B2) is a plus.
• Nice to have: CBAP PMI-PBA CSPO/Agile certifications.

Attitude & Ways of Working

• Proven ability to mentor junior BAs; comfortable running multiple initiatives in parallel.
• Technical aptitude and curiosity: quick to learn and apply AI and low-code/no-code concepts in discovery and validation.
• Cross-cultural sensitivity: thrive in a diverse multinational environment; influential pragmatic and customer-empathetic communicator.

Mindset

Strategically minded decisive under ambiguity bias-for-action ownership and a passion for simplifying the complex for users.

Additional Information :

Why BOSCH

Because we do not just follow trends we create them. Together we turn ideas into reality working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job So do we. At Bosch you will discover more than just work.

Benefits and Career Opportunities

• Working in one of the Best Places to Work in Vietnam and Top 30 of the Most Innovative Companies all over the world
• Join in a dynamic and fast-growing global company (English-speaking environment) with opportunity to work in global projects and being a part of innovation team contributing initiative ideas to the hi-tech world
• Onsite opportunities: short-term and long-term assignments in worldwide offices
• Engage in our diverse training programs which surely help strengthen both your personal and professionalism
• 13th-month salary bonus attractive performance bonus (youll love it!) annual performance appraisal
• 100% offered salary and mandatory social insurances in 2-month probation
• 15 days of annual leave  1-day of birthday leave
• Premium health insurance for employee and 02 family members
• Flexible working time and working model
• Lunch and parking allowance

Good benefits of company activities such as: football badminton yoga Aerobic team building

Remote Work :

No

Employment Type :

Full-time