Customer Support Executive – Banking Project

Business Integra Software Solution Pvt Ltd

Job Location:

Gandhinagar - India

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Customer Support Executive Banking Project

Job Location: Tech Mahindra Tower Gift One 19^th Floor Gift city Gandhinagar Gujarat Pin code - 382355

Key Responsibilities:

Handle inbound/outbound customer queries related to banking services.
Provide accurate information and resolve customer concerns in a timely manner.
Maintain service quality and follow company guidelines and compliance.
Ensure proper documentation of customer interactions.
Deliver a positive customer experience during each interaction.

Eligibility Criteria:

Education: Graduate Freshers or Undergraduates with experience.
Experience: Minimum 6 months of BPO experience required for undergraduates. (Offer letter Exp letter & last 3 months pay slip or bank statement required)
Communication Skills: Average communication skills in Hindi and English.
Typing Skills: Basic typing speed required.
Language Skills: Should be able to read English and translate from English to Hindi.
Shift Flexibility: Must be comfortable working in 24*7rotational shifts. (Day shift for Females)

Working Conditions:

5 days working
2 rotational week offs

Interview Round: - HR Round Ops round & Client Roung and typing

Compensation: -

Experience (6 months & above): 200800 LPA: 14800 in hand

Fresher: 179794 LPA: 13200 in hand

Contact Person- Jayvir Varu & Chintan sharma

Thanks & Regards

Anil Singh Negi

Business Integra Software Solution Pvt LTD

People Integra India Pvt Ltd

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Job Title: Customer Support Executive Banking Project Job Location: Tech Mahindra Tower Gift One 19th Floor Gift city Gandhinagar Gujarat Pin code - 382355 Key Responsibilities: Handle inbound/outbound customer queries related to banking services. Provide accurate information and resolve custo...