Senior IT Service Architect with German Workplace
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
We are looking for a Senior Service Architect to join our international collaborative and highly supportive Managed Service Architect Team a part of Group Managed Services (GMS).
In this role you will be responsible for designing endtoend managed workplace service solutions supporting strategic customer tenders and shaping high-quality service architectures that enable operational excellence at scale.
Your Responsibilities:
- Analyse and understand customer requirements including RfPs and translate them into complete endtoend service and solution designs
- Develop efficient innovative and low-risk solutions for IT managed services tenders covering technological operational and commercial dimensions
- Prepare cost calculations service models and effort estimations for proposed solutions
- Present and explain service designs to customers at decisionmaking level and support contract negotiations with confidence and expertise
- Design solutions in close collaboration with sales teams partners and service units to ensure cohesive highquality outcomes and contribute to overall success
- Support the creation of proposal content including contributing to written proposal texts and preparing presentation materials as part of the bid process
- Create documentation and requirements for Transition & Transformation and ensure seamless handover to delivery teams
- Maintain strong communication with customers and internal teams to ensure goaloriented project progress and highquality proposal output
Requirements:
- Fluent in English and German (min. C1)
- Minimum 5 years of experience in the workplace and remote service environment in IT managed services solution design
- Very good knowledge of Microsoft 365 Windows 10/11 Exchange Active Directory/Azure AD and client management
- Experience in designing client virtualization or service desk solutions
- Experience of pre-sales support service design and transition project delivery
- Experience with calculation and modelling of managed services/operations
- Confident in using ITIL and project management standards (e.g. PMI Prince2)
- Strong communication skills customer-oriented and a team player
- Willingness to occasional travel within Europe
What We Offer:
- Opportunity to work in a multinational collaborative team environment engaging with colleagues and customers across various countries and industries
- Opportunities for professional development within a global team environment including growth across seniority level development
- Employment stability through a permanent employment contract
- Annual performancebased bonus
- Remote work from anywhere in Poland
- Comprehensive benefits package including private medical care and a flexible cafeteria system
- Access to the Employee Assistance Programme (EAP) offering expert consultations and wellbeing support
- Opportunities to participate in charity community and companywide initiatives including events organized through the CharitaCenter
- Additional day off to celebrate your birthday
- Access to language courses and selflearning platform (Udemy)
Current information for our applicants
We have made our application and recruitment process virtual we are excited to bring talent like you on board to join our growing teams within Computacenter. Our recruiters remain available to you should you have any questions. We are looking forward to getting to know you!
In accordance with the Pay Transparency Act (effective December 24 2025) we hereby inform you that:
In this recruitment process the proposed salary and other benefits will be disclosed in the Letter of intent at the offer stage;
The position title is provided in neutral language;
The recruitment process is non-discriminatory;
We will not ask about your current/previous salary.
About us
Computacenter is a leading independent provider of IT infrastructure services with about 20000 employees worldwide. We work at the heart of digitisation advising organisations on IT strategy implementing the most appropriate technology and managing our customers infrastructures.
We offer a friendly open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies personalities and strengths who want to live our shared value of teamwork and performance.
Interested in joining a company with a strong sense of community
Were growing. Were hiring. We encourage. We empower. We support.
#winningtogether #peoplematter
Required Experience:
Senior IC
Key Skills
- IT Experience
- Apache Hive
- APIs
- Spring
- .NET
- Solution Architecture
- J2EE
- Java
- Microservices
- Azure
- Project Implementation
- Oracle
About Company
Unsere Kunden sind einige der größten Organisationen der Welt. Wir arbeiten hart daran, sie kennen zu lernen, ihre Bedürfnisse zu verstehen und sie in den Mittelpunkt unseres Handelns zu stellen.
