Job Specification

Position: Key Account Manager Enterprise Mobility & SaaS
Location: South Africa
Employment Type: Permanent / Full-Time
Industry: Enterprise Technology Mobility Solutions SaaS

CTC Package R45 000 - R80 000

Role Overview

Our client is seeking a commercially driven Key Account Manager to manage and grow strategic enterprise and corporate client relationships while driving new business development.

This role focuses on selling integrated enterprise mobility solutions SaaS platforms and managed services designed to improve workforce productivity connectivity and operational efficiency.

The successful candidate will adopt a consultative sales approach engaging with senior stakeholders to understand business challenges and deliver tailored technology solutions that support digital transformation and mobile workforce management.

Key Responsibilities

Strategic Account Management

• Manage and grow relationships with enterprise and corporate customers.

• Act as the primary commercial contact for strategic accounts.

• Develop long-term account strategies aligned with client business objectives.

• Conduct regular account reviews and identify opportunities for growth.

Business Development

• Identify and develop new revenue opportunities within existing and new accounts.

• Generate and manage a pipeline of enterprise opportunities.

• Drive new customer acquisition through proactive prospecting and networking.

• Achieve and exceed quarterly and annual sales targets.

Solution Sales

Present and sell integrated enterprise solutions including:

• Enterprise smartphones tablets and mobility devices

• Enterprise scanning and workforce mobility hardware

• SaaS workforce management platforms

• Mobile Device Management (MDM) solutions

• Employee connectivity programmes

• Device lifecycle and asset management services

• Device insurance and protection solutions

SaaS & Subscription Sales

• Identify opportunities to introduce SaaS solutions to improve operational efficiency.

• Demonstrate the value of cloud-based workforce management platforms.

• Drive recurring revenue through subscription-based services.

• Work with internal technical teams to support solution demonstrations and onboarding.

Consultative Selling

• Engage with stakeholders across IT HR Operations and Procurement.

• Analyse customer challenges and propose tailored technology solutions.

• Present integrated mobility and software solutions that improve workforce productivity.

Client Onboarding & Implementation

• Support customers during solution implementation and deployment.

• Coordinate with internal teams to ensure successful onboarding.

• Ensure clients fully adopt solutions and achieve maximum value.

Customer Success & Retention

• Maintain high levels of customer satisfaction and long-term partnerships.

• Identify upselling and cross-selling opportunities within accounts.

• Address customer issues proactively and escalate when necessary.

Key Performance Indicators (KPIs)

• Revenue growth within assigned accounts

• SaaS subscription and recurring revenue growth

• New customer acquisition

• Account retention and expansion

• Cross-selling of mobility and software solutions

• Pipeline development and forecast accuracy

• Customer satisfaction and engagement

Required Skills & Competencies

• Strong enterprise sales and key account management experience

• Proven ability to sell complex technology solutions

• Experience selling SaaS or subscription-based services

• Excellent relationship-building and negotiation skills

• Strategic and consultative sales approach

• Strong presentation and communication skills

• Ability to engage with senior stakeholders and decision makers

• High level of commercial acumen and target-driven mindset

Experience & Qualifications

• Minimum 5 years experience in Key Account Management or B2B technology sales

• Proven track record of achieving sales targets in enterprise environments

• Experience selling SaaS enterprise software or technology solutions

• Experience managing large corporate or enterprise accounts

• Tertiary qualification in Business Sales IT or a related field (preferred)

Preferred Experience

• Experience selling workforce management or HR software solutions

• Knowledge of Mobile Device Management (MDM) platforms

• Experience in enterprise mobility solutions

• Exposure to enterprise technology ecosystems

• Understanding of device lifecycle management and logistics services

What Success Looks Like

The successful candidate will:

• Build strong long-term partnerships with enterprise clients

• Drive revenue growth through integrated technology and SaaS solutions

• Develop recurring revenue streams through subscription services

• Position the organisation as a trusted technology partner for digital workforce solutions