Polish Customer Support Expert
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Job Location:
Monthly Salary:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Polish Customer Support Expert
Location: Porto Portugal (On-site)
Start Date: 13 April 2026
Employment Type: Full-time
Salary: 1040.68 gross/month
Accommodation: Free company-provided shared apartment (utilities included)
About the Role
Join an international customer support team for the Ascendi project based in Porto. You will provide professional support to Polish-speaking customers ensuring high-quality service accurate solutions and efficient issue resolution. This is an excellent opportunity to gain experience in a structured supportive environment with opportunities for career growth.
Responsibilities
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Provide professional customer support via phone and email
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Assist customers with service-related inquiries and case resolution
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Deliver accurate solution-oriented assistance
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Maintain detailed records of customer interactions
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Collaborate with internal departments to resolve issues efficiently
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Follow internal processes and quality standards
Requirements
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Native or fluent Polish
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Good command of English (B2 level minimum)
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Strong communication and problem-solving skills
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Customer-focused mindset with attention to detail
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Adaptability to different tools and digital systems
Work Schedule
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40-hour work week
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8-hour shifts Monday to Friday (rotational shifts may apply)
Benefits
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Free shared accommodation (utilities included)
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Holiday and Christmas bonuses
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Meal allowance via tax-exempt debit card
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Health insurance from day one
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Structured onboarding and training
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International supportive team environment
Hiring Process
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CV Screening
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Short interview
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
