Speaking Dutch and English

Speaking Dutch and English

Have an EU citizenship

Want to live and work by the sea

Cross Border Talents seek a Customer Support Specialist for a global home technology brаnd in Athens

As a Customer Support Specialist youll play a key role in assisting customers with their home devices responding to their questions and providing guidance on product usage and technical troubleshooting.

Job tasks:

• Handling incoming phone calls messages and emails from customers.

• Providing information and assistance on products including vacuum cleaners air purifiers hair care tools and more.

• Troubleshooting technical issues and offering solutions to customer inquiries.

• Processing warranty claims repairs and replacements.

• Offering product recommendations based on customer needs and preferences.

• Maintaining high customer satisfaction through professional and courteous communication.

Job Requirements:

• Excellent writing and verbal communication skills in Dutch and English.

• Strong attention to detail.

• Good technical troubleshooting and problem-solving skills.

• Ability to handle unexpected changes and customer concerns with professionalism.

• Experience in customer support or technical support roles will be appreciated.

Offer:

• Full Relocation support: Flights accommodation & housing assistance

• Competitive monthly salary 2 extra salaries per year.

• Referral Program: Bring your friends and receive great bonuses!

• Health care benefits and numerous other discounts.

• Full training by certified instructors.

• Professional growth and development opportunities.

• Free online Greek language courses.

• State-of-the-art working environment and relaxing break areas.

This is a fantastic opportunity to gain valuable experience and skills great for first time employees career shifts after sabbath workers international work experience seekers.

Apply and be part of a company that offers equal opportunities to all regardless of gender ethnicity religion culture or age.

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