Senior Marketing Operations Manager

Job Description:

DXC Technology(NYSE: DXC) is the worlds leading independent end-to-end IT services company helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise DXC Technology serves nearly 6000 private and public sector clients across 70 countries.

About the role:

The Senior Manager Program Management will serve as the operational backbone of DXCs Marketing & Communications Demand Generation team. This role is responsible for planning coordinating and driving the successful execution of high-profile regional and global marketing initiatives - from campaign launches and cross-functional programs to process design and team enablement.

This is a highly visible senior-level role that requires a leader who can operate with both strategic perspective and hands-on execution bringing structure discipline and momentum to a dynamic and growing team.

The ideal candidate is a collaborative proactive and highly organized leader who thrives in fast-moving environments builds trust across diverse stakeholder groups and knows how to create clarity out of complexity.

Key responsibilities:

1. Program & Project Management

• Lead end-to-end program management for high-profile regional and global demand generation initiatives ensuring on-time on-budget and on-strategy delivery.

• Develop and maintain comprehensive project plans timelines milestones and RACI frameworks across multiple concurrent workstreams.

• Proactively identify risks dependencies and blockers and drive resolution across stakeholder groups before they impact delivery.

• Track measure and report on program health KPIs and progress to senior leadership on a regular cadence.

• Manage program budgets resource allocation and vendor or agency relationships where applicable.

2. Process Design & Team Operations

• Partner with Demand Generation team leaders to design document and implement scalable processes and operating frameworks within a newly formed function.

• Establish intake prioritization and workflow management systems that drive team efficiency and cross-functional alignment.

• Develop and maintain shared tools templates and documentation to support consistency repeatability and best practices across the team.

• Champion a culture of continuous improvement regularly identifying opportunities to streamline operations and reduce friction.

3. Stakeholder & Cross-Functional Collaboration

• Serve as a central point of coordination between Demand Generation Campaign Management Data & Analytics Paid Media and broader M&C functions.

• Build and maintain strong relationships with regional marketing leads global business stakeholders and internal partners to ensure alignment and shared accountability.

• Facilitate working sessions steering committees and cross-team reviews with clarity structure and follow-through.

• Communicate program status decisions and changes clearly and consistently to stakeholders at all levels including C-suite and senior leadership.

4. Strategic Leadership

• Contribute to the broader evolution of the Demand Generation team from a traditional marcomm function to a performance-driven marketing organization.

• Lead the development of team operating rhythms including planning cycles quarterly business reviews and initiative retrospectives.

• Mentor and guide junior team members fostering a culture of accountability operational excellence and collaborative execution.

• Act as a thought partner to the Head of Demand Generation on organizational priorities resource planning and team scalability.

Required qualifications:

• 812 years of progressive experience in program or project management with at least 3 years in a senior or lead capacity within a marketing demand generation or communications environment.

• Proven track record of managing complex multi-stakeholder programs at a regional or global scale from initiation through delivery.

• Strong command of program and project management methodologies (Agile Waterfall or hybrid) and tools such as Asana Jira or Smartsheet.

• Demonstrated experience building operational processes and governance frameworks within newly formed or rapidly scaling teams.

• Exceptional organizational skills with the ability to manage multiple high-priority initiatives simultaneously without sacrificing quality or attention to detail.

• Outstanding written and verbal communication skills with confidence presenting to and influencing senior and executive audiences.

• Strong interpersonal skills with a track record of building trusted relationships across diverse global and matrixed organizations.

Preferred qualifications:

• Scrum PMP PgMP or equivalent project management certification.

• Bachelors degree in Marketing Business Communications or a related field.

• Experience within a B2B technology SaaS or professional services marketing organization.

• Familiarity with demand generation campaign management or performance marketing operations and metrics.

• Experience leading organizational change or contributing to team transformation initiatives.

• Proficiency with marketing technology platforms including Salesforce Marketo or equivalent marketing automation tools.

• Proficiency with Microsoft 365 and enterprise collaboration platforms.

What we offer:

• Stable employment in an international company

• Modern and conveniently located offices

• Substantial medical insurance package provided in cooperation with the biggest medical services provider in Poland

• Life insurance package

• Multisport Card

• Advancement opportunities within the organization (a variety of interesting projects with the array of technologies and tools)

• Unlimited access to DXC University with coursesfrom a bunch of external partners for the best learners experience (e.g. Udemy)

• DXC Partner courses and certifications (Microsoft SAP ServiceNow AWS Google Dell Technologies IBM Microfocus Salesforce Red Hat Vmware Workday)

• Employee Referral Program - financial bonus for the referrer for successful candidate recommendation

• Opportunity to join the numerous charity and ecology-related events organized by our CSR Team (Corporate Social Responsibility)

• Dixi Cool activities: trips sports and wellness events discounts for cultural events

• Employee Recognition Program with points assigned by colleagues for the recognized employees (exchangeable for prizes)

• Employee Assistance Program (providing 24/7 support for employees and their families in difficult life situations)

Thank you for taking time reviewing our job ad. If you believe this is the right match for you please do not hesitate to apply. We are eager to learn more about you!

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At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.

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