Benefit and Eligibility Specialist (Adjudicator)

Phoenix, NM - USA

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description: Benefit and Eligibility Specialist (Adjudicator)

Location: Phoenix AZ (Onsite)
Agency: AZ Department of Economic Security (AZDES) Division of Employment and Rehabilitation Services (DERS)
Position Type: Staff Augmentation
Hours: 40 hours/week (Day Shift 8:00 AM 5:00 PM)
Projected Start Date: March 30 2026
Projected Duration: 8 Weeks from start date

Position Overview

The Benefit and Eligibility Specialist (Adjudicator) is responsible for reviewing and evaluating applications for various public assistance programs. The specialist conducts interactive interviews verifies documentation gathers facts and determines applicant eligibility for benefits in accordance with state and federal guidelines.

This role requires strong attention to detail excellent customer service skills and the ability to communicate effectively with applicants including conducting follow-up as needed to complete eligibility determinations.

Key Responsibilities

Review and process applications for public assistance programs.
Conduct interviews (in-person or telephonic) with applicants and recipients to gather necessary details.
Verify application data for accuracy and completeness.
Request additional information from applicants when necessary.
Ensure all eligibility decisions comply with program rules and regulations.
Document findings and maintain accurate case files.
Work onsite and participate in a 7-week in-person training program.
Potential for transition to Full-Time Employee (FTE) after successful completion of training.

Required Qualifications

2 years of Customer Service experience
High School Diploma or equivalent
Ability to work onsite full-time
Reliable transportation
Must be a local candidate; resumes must list current location
Must be available for in-person interviews within one week of posting close date
Must be able to start within two weeks of receiving an offer
Must successfully complete background check and drug screening via HireRight

Preferred Qualifications

Experience performing eligibility reviews
Prior public assistance or casework experience

Training & Work Conditions

Training Duration: Approximately 7 weeks (onsite)
Training Location: 1990 W. Camelback Road Phoenix AZ 85015
Work location after training:
1789 W Jefferson St. 2nd Floor Phoenix AZ 85007

Additional Notes

Tentative start date may vary based on interviews onboarding timeline and agency purchase order issuance.
Contractors converted to FTEs are subject to a maximum $2000 conversion fee.
SAM Insurance: Not Required.

Job Description: Benefit and Eligibility Specialist (Adjudicator) Location: Phoenix AZ (Onsite) Agency: AZ Department of Economic Security (AZDES) Division of Employment and Rehabilitation Services (DERS) Position Type: Staff Augmentation Hours: 40 hours/week (Day Shift 8:00 AM 5:00 PM) Projec...