Trainer
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Job Location:
Monthly Salary:
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Our people are at the heart of our operations and training helps them thrive. As a Trainer at Amazon youll play a central role in onboarding and upskilling our employees. It will be up to you to make sure they have the skills and knowledge to stay safe be efficient and enjoy plenty of professional growth at Amazon potentially becoming one of our future leaders. Youll work with people at every stage of their career from new hires to managers.
Key job responsibilities
- Deliver training and coaching to Amazons standard
- Review and improve site-training completion rates together with managers and associates
- Gather feedback and highlight areas where there are opportunities to streamline or improve the training experience
- Work with teams to identify areas where further training and development is needed
- Help to audit metrics such as safety quality and process across sites
- Train and coach associates to become ambassadors who can help deliver coaching and training to local teams
A day in the life
The role of Trainer is about sharing and upholding our process standards. Youll deliver high-quality training that outlines safety culture and site-specific procedures to Amazon employees as well as external partners along with a warm welcome for new hires. As a Trainer youll make sure everyone sticks to the highest operating standards. Youll know how to constructively deliver feedback that helps learners grow and develop.
Youll be based on-site at one of our operational facilities delivering in-person and online training to the team across a variety of shift patterns. You may also support other sites when required. Youll work independently but will regularly liaise with key site staff and stakeholders.
About the team
Customer Fulfilment or CF is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology were always looking for ways to offer a bigger better product range delivered quickly and affordably.
The CF team are the first people in the chain that helps customers get products at the speed were known for. Were based in Fulfilment Centres which are at the heart of Amazons fast-paced Operations network. Our centres are sometimes referred to as the First Mile because its where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.
Lots of different people work in our Fulfilment Centres so there are plenty of opportunities for every skillset. Some of us work with physical products while others analyse data to help everyone across the business make smart decisions.
- Relevant experience of using clear communication including evidence of delivering training groups and creating corresponding communications and training materials
- Relevant experience working with the MS Office suite (Word Excel Outlook) in a professional environment
- Advanced proficiency in the local language
- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above wed love to hear from you.
- Experience in a coaching mentoring or teaching role
- Relevant experience of managing multiple competing priorities concurrently
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
- Deliver training and coaching to Amazons standard
- Review and improve site-training completion rates together with managers and associates
- Gather feedback and highlight areas where there are opportunities to streamline or improve the training experience
- Work with teams to identify areas where further training and development is needed
- Help to audit metrics such as safety quality and process across sites
- Train and coach associates to become ambassadors who can help deliver coaching and training to local teams
A day in the life
The role of Trainer is about sharing and upholding our process standards. Youll deliver high-quality training that outlines safety culture and site-specific procedures to Amazon employees as well as external partners along with a warm welcome for new hires. As a Trainer youll make sure everyone sticks to the highest operating standards. Youll know how to constructively deliver feedback that helps learners grow and develop.
Youll be based on-site at one of our operational facilities delivering in-person and online training to the team across a variety of shift patterns. You may also support other sites when required. Youll work independently but will regularly liaise with key site staff and stakeholders.
About the team
Customer Fulfilment or CF is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology were always looking for ways to offer a bigger better product range delivered quickly and affordably.
The CF team are the first people in the chain that helps customers get products at the speed were known for. Were based in Fulfilment Centres which are at the heart of Amazons fast-paced Operations network. Our centres are sometimes referred to as the First Mile because its where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.
Lots of different people work in our Fulfilment Centres so there are plenty of opportunities for every skillset. Some of us work with physical products while others analyse data to help everyone across the business make smart decisions.
- Relevant experience of using clear communication including evidence of delivering training groups and creating corresponding communications and training materials
- Relevant experience working with the MS Office suite (Word Excel Outlook) in a professional environment
- Advanced proficiency in the local language
- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above wed love to hear from you.
- Experience in a coaching mentoring or teaching role
- Relevant experience of managing multiple competing priorities concurrently
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Key Skills
- Performance Testing
- Organizational skills
- Classroom Experience
- Learning Technology
- Instructional Design
- Customer Support
- IT Service Management
- LMS
- Software Testing
- Training & Development
- Adobe Captivate
- Public Speaking
About Company
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