Sr. Program Support Manager

Yangon - Burma

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

The Senior Program Support Manager provides leadership and strategic oversight of program support services to ensure effective compliant and timely support to program implementation across SCH. The role covers IT systems procurement supply chain logistics administration asset and fleet management. The position leads national support service teams and provides indirect supervision and technical guidance to program support and warehouse teams at regional and field offices. It focuses on strengthening systems SOPs internal controls and risk management to ensure compliance with SCH policies donor requirements and legal standards.

DUTIES & RESPONSIBILITIES:

The duties and responsibilities of Sr. Program Support Manager include:

Leadership and Coordination

Lead and coordinate national program support services including IT Procurement Supply Chain Logistics Administration Asset and Fleet Management

Supervise national-level support service teams and provide indirect supervision and technical guidance to program support and warehouse teams at regional and field offices

Strengthen team capacity through delegation coaching mentoring and performance support

Promote coordination accountability and consistent practices across all offices

IT Systems and Services

Oversee the setup maintenance and improvement of IT systems to support program and office operations Ensure effective IT customer service user support and service delivery to staff

Strengthen IT systems related to data security access control and system reliability

Procurement and Supply Chain

Oversee procurement processes including office rental vehicle rental and procurement of goods and services in line with donor and SCH requirements

Ensure transparent timely and compliant procurement practices

Oversee supply chain functions including warehousing inventory control and logistics at national regional and field levels

Logistics Fleet and Asset Management

Oversee logistics planning and coordination to support program implementation

Manage fleet systems including vehicle allocation usage maintenance and monitoring

Ensure proper fixed asset management including asset registration tracking allocation to field staff and asset handover

Oversee write-off processes fixed asset reporting and compliance with asset management policies

Administration and Office Support

Oversee administrative functions including office management security supervision domestic staff management and general office support.

Ensure administrative systems support safe secure and efficient office operations

Strengthen supervision and management of security services across offices

Systems SOPs and Compliance

Lead the development review and strengthening of SOPs and systems across support service functions

Ensure consistent implementation of SOPs across national regional and field offices

Ensure compliance with SCH policies donor regulations and legal requirements

Identify operational compliance and organizational risks and implement mitigation measures

Coordination Reporting and Audits

Coordinate closely with Program Finance HR and M&E teams to align support services with program needs Prepare and submit regular reports on support services performance assets fleet and risks to senior

management

Support internal and external audits and ensure timely follow-up on audit findings

Document lessons learned and good practices to strengthen support service systems

Perform other duties assigned by senior management relevant to the role

Skills & Competencies

Strong leadership coordination and people management skills with the ability to guide and support teams Solid understanding of IT systems procurement logistics asset and fleet management

Strong focus on compliance risk management and internal controls

Excellent organizational planning and problem-solving skills

Strong communication and interpersonal skills Ability to manage multiple tasks work under pressure and meet deadlines

Qualifications :

High level of integrity accountability and dependability

Strong organizational communication and decision-making skills

Bachelors degree in management business administration logistics IT supply chain or a related field (masters degree an advantage)

Minimum of 710 years of relevant experience in program support services administration logistics supply chain IT or related roles

Proven experience leading national teams and providing oversight to regional and field-based teams preferably in NGO or complex organizational settings.

Additional Information :

APPLICATION:

Interested applicant please send Application Letter Curriculum Vitae (with Two referees including your last employment for reference check) copies of Qualification Documents and National ID as per following APPLY LINK and/or Apply Email not later than on the evening of 22 March 2026 (Sunday).

Remote Work :

Yes

Employment Type :

Full-time

The Senior Program Support Manager provides leadership and strategic oversight of program support services to ensure effective compliant and timely support to program implementation across SCH. The role covers IT systems procurement supply chain logistics administration asset and fleet management. T...