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Job Description:
Summary
The Senior Telecom Expense Analyst is responsible for sourcing negotiating and lifecycle managing wide area network (WAN) connectivity and telecommunications services across a multi-site enterprise footprint. This role drives cost optimization vendor performance and service reliability by aligning carrier strategy with business and technical requirements. The position partners closely with Network Engineering & Operations Finance and Business & Operations teams to ensure circuits contracts and services are delivered on time on budget and in compliance with enterprise standards.
Essential Functions
Own endtoend management of the organizations telecommunications and network services portfolio including strategic vendor relationships sourcing decisions and operational performance across a multi-enterprise footprint.
Serve as the primary point of accountability for telecom carriers ISPs and managed service providers leading contract negotiations renewals pricing strategies and consolidation efforts to optimize cost performance and risk.
Oversee the lifecycle of telecom services including ordering provisioning upgrades disconnects and inventory management. Ensure accurate documentation and system records (e.g. CMDB/ServiceNow) and maintain visibility into installations site turnups and decommissions to support timely delivery and operational readiness. Makes recommendations to provide cost savings where/when possible.
Provide governance over service delivery by establishing and managing SLAs conducting vendor performance reviews tracking scorecards and leading escalations to ensure service quality and accountability. Validate contract terms related to termination rights service credits and risk mitigation.
Develop and execute widearea network (WAN) sourcing strategies leveraging technologies such as DIA broadband 4/5G and satellite solutions to support business growth.
Participate in forecasting telecom spend and support annual budgeting and longrange planning cycles ensuring alignment with financial targets and operational needs.
Partner closely with Network Engineering and other internal stakeholders to align on technical standards requirements and deployment timelines. Support mergers acquisitions and divestitures through circuit rationalization and integration planning.
Skills and Abilities
Negotiation & influencing Required
Analytical & detail oriented Required
Financial acumen Required
Cross-team collaboration Required
Strong written & executive communication Required
Ability to manage large multi-site environments Required
Strong contract negotiation and vendor management skills Required
Qualifications
Bachelors degree in business administration / supply chain management / finance or related Required
Three (3) years to Five (5) years or more in Telecom/WAN procurement carrier management or network operations Required
3 years or more in Sourcing DIA broadband 4/5G Starlink services. Knowledge of SDWAN architectures (i.e. Meraki) Required
3 years or more in financial analysis and budgeting
Telecom expense management (TEM) systems experience Preferred
3 years or more in ITSM/CMDB platforms (ServiceNow or similar) Preferred
Proficiency with Excel and reporting tools Intermediate Required
SDWAN architectures (i.e. Meraki) Intermediate Required
Job Category
IT AssetsCompensation Information:
Thecompensationofferedtoa candidate may be influenced by a variety of factors including the candidates relevant experience; education including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; position may also be eligible to receive an annual bonus commission and/or long-term incentive plan based on the level and/ for the position are below:
Pay Type:
SalariedMinimum Pay Range:
$75000.00Maximum Pay Range:
$85000.00Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits to include medical prescription dental vision life insurance and disability insurance options as well as paid time off for vacation illness bereavement family and parental leave and a tax-advantaged 401(k) retirement savings plan.
For more information about benefits click here to download the comprehensive benefits summary.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race religion color national origin sex sexual orientation gender identity age status as a protected veteran among other things or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a @ email address and will never conduct an interview online through a chat type forum messaging app (such as WhatsApp or Telegram) or via an online questionnaire. During an interview Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative please contact Ryder at.
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Required Experience:
Senior IC