Deskside Support Engineer

Kowloon - Hong Kong

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Our client is a leading IT solutions provider.

Deskside Support Engineer

Responsibilities:

Provide technical support of daily desktop support/mobile devices and problem resolution
Perform IT helpdesk support including call handling troubleshooting follow-up action coordination and escalation
Good knowledge of current Microsoft Windows operating systems and networking technologies
Take ownership of call resolution until it is resolved.
Handle ad-hoc assignments assigned by supervisor

Requirements:

At least 1-2 years of working experience in IT
Strong knowledge of Microsoft Office and Windows desktop environments
Experienced in providing desktop support and Mobile support
Certificates in MCSA / MCSE / MCP / CCNA / ITIL will be an advantage
Strong communication skills is essential.
Good Problem solving analytical interpersonal
Working Location: Hung Hom Kowloon Bay Tsim Sha Tsui

Interested candidates please send your full resume (MS Word document) including employment history present and expected salary and contact telephone number to:Delken Group Limited 21A Lucky Plaza 315-321 Lockhart Road Wanchai HK; email toor contact 2591-1988 or fax to 2591-1222.

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Required Experience:

Our client is a leading IT solutions provider.Deskside Support EngineerResponsibilities:Provide technical support of daily desktop support/mobile devices and problem resolutionPerform IT helpdesk support including call handling troubleshooting follow-up action coordination and escalationGood knowled...