Intern, Digital Technology & Marketing Communications (Unpaid)

WHO IS USA LACROSSE

USA Lacrosse a 501(c)(3) nonprofit corporation is a Recognized Sports Organization of the U.S. Olympic & Paralympic Committee. As the governing body of mens and womens lacrosse in the United States we collaborate with passionate experts across the sport to create opportunities for people to enjoy the sport learn about the game keep participants safe and ensure everyone feels welcome. Supporting more than 425000 members we provide national leadership structure and resources to fuel and unify the sports growth and enrich the experience of its players coaches officials parents and program leaders.

USA Lacrosse believes a diverse team best positions our organization to fulfill its mission. We strive to attract and maintain a team of talented and dedicated professionals who represent the diverse nature of our membership and the national lacrosse community. We are committed to a team culture that ensures everyone feels welcomed valued included and heard.

Mission

As the governing body of lacrosse in the United States USA Lacrosse fuels the growth enriches the experience and fields the best National Teams.

Core Values

• We Influence - Written and Verbal Communication
• We Serve - Customer Focused
• We Create & Innovate - Creativity
• We Collaborate - Peer Relationships
• We are Humble & Honest - Integrity and Trust
• We Embrace Individuality - Diversity
• We Have Fun Work Hard and Play Hard

If this aligns with who you are and what you are looking for in an organization keep reading.

POSITION SUMMARY

USA Lacrosse is looking for an unpaid/for credit intern to work with our Marketing and IT team. The Intern Digital Technology & Marketing Communications will work closely with the Email Marketing and Marketing Technology teams learning how to leverage email as a marketing tool.

If you are a driven and enthusiastic student aspiring to enter the digital technology space in the sports industry this could be a great opportunity for you. This internship will allow you to learn about working in a fast-paced collaborative environment interfacing with multiple departments while gaining hands-on experience and learning digital marketing practices for your professional growth and future career.

A Typical Day Looks Like

• Assists with building reports to analyze email and SMS metrics from both automated and manual sends. This includes but is not limited to comparing retail email sends from 2026 to 2025 identifying trends and drawing insights for changes in click open and unsubscribe rates.
• Helps maintain and organize the email calendar hosted on and identifies areas for possible growth or integrations to improve workflow.
• Assists with the clean-up of duplicate records and helps organize subscriber data in both Salesforce Marketing Cloud and the CRM.
• Helps open tickets with the Salesforce Support Team to improve the system architecture and monitors and follows up on cases to ensure resolution.
• Supports email and SMS deployment in Salesforce Marketing Cloud while using best practices for HTML.
• Stays up to date with industry trends and best practices for SMS and email marketing.
• Researches National Governing Bodies (NGBs) in the space to learn what other organizations are doing to market to their audiences via email and SMS.

What You Will Gain as an Intern

• The opportunity to gain hands-on real-world professional experience in your field of study/interest outside the academic setting.
• You will see how different departments work together and understand their responsibilities within an organization.
• You will learn how to collaborate with peers and see the internal working environment within an organization.
• The opportunity to work with multiple departments within USA Lacrosse to understand what they do and how they work with other departments within the organization.
• You will gain the ability to meet with members of our leadership and management team to learn their why.
• The opportunity to work hands on at an event hosted by USA Lacrosse at our headquarters office.

What Will Be Expected of You

• You will report to work each day you are scheduled on time presenting yourself in a professional manner though your appearance and interactions with others.
• You are empowered to ask questions to help learn and understand not only what you are doing but why you are doing It.
• You will be asked to complete a final report about your internship experience to Include:
• What did you learn about USAL.
• What did you learn about your field of study and the responsibilities of the department you worked in.
• Explain your roles and responsibilities and talk about any project(s) you did.
• Reflect on skills and work habits you learn that you will take with you as you start your career.

Is This You

• Current student pursuing a Bachelors degree preferably in digital media communications marketing or related field. Eligibility to earn college credit for internship a plus.
• Ability to dedicate 10-20 hours per week from May to August 2026. This includes the ability to work onsite at USA Lacrosses headquarters office in Sparks MD.
• Previous work experience in some capacity. Volunteer experience for a mission-based organization a plus.
• Familiarly with sports lacrosse a plus with the desire to learn and appreciate the sport so you can capture images to tell a story.
• Demonstrated understanding of digital media software and editing platforms.
• Working knowledge of project management software.
• Working knowledge of HTML or email marketing software.
• Intermediate computer skills with working knowledge of Microsoft 365 products including Word Excel Outlook Teams and PowerPoint.
• Enthusiastic go-getter with a roll up your sleeves and get it done attitude.
• Strong organizational skills attention to detail follow up/through skills and the ability to meet deadlines.
• Strong communication skills including interpersonal verbal and written.

Expected Hours of Work

This position is generally expected to work part-time (10 to 20 hours per week) during the work week (Monday through Friday) between the hours of 8:30am to 5:00pm. This is a hybrid position and works from the headquarters office in Sparks MD two (2) days a week with the flexibility to work from home one (1) day a week.

Compensation & Benefits Overview

Thisis an unpaid/for credit internship.

USA Lacrosse offers its Interns the following benefits:

• Flexible work schedule during business hours.
• Discounts on USA Lacrosse merchandise.
• Free onsite gym at HQ office.
• Free parking.

EEO Statement

USALacrosse is an Equal Opportunity Employer committed to providing an environment of mutual respect. All qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy gender identity and sexual orientation) parental status national origin/ancestry age disability genetic information (including family medical history) political affiliation military status veteran status or any other status/characteristic protected under federal state or local law. USA Lacrosse believes diversity and inclusion among our team is critical to our success as an organization and we seek to recruit develop and retain the most talented people from a diverse candidate pool.