Automation Architect, Business Process Improvement & VOS

POSITION SUMMARY

• The Automation Architect Business Process Improvement and VOS is responsible for designing developing and managing integrations and workflow automations using Workato to further improve the end-to-end Opportunity-to-Cash (OTC) Procure-to-Pay (PTP) New Product Development and Introduction (NPDI) and Sales Inventory and Operations Planning (SIOP) processes within the Americas region. This role will play a key part in optimizing and accelerating digital transformation efforts by identifying automation opportunities translating business requirements into scalable recipes and ensuring operational reliability across systems.
• In this role you will need a process improvement mindset ability to listen and address specific problems articulate solutions and coordinate different projects. The ability to influence others and obtain business buy-in are critical to being successful in this role.

RESPONSIBILITIES

• Collaborate with BPI teammates process owners analysts and IT stakeholders to identify automation use cases and define functional requirements.
• Develop and maintain reusable components templates and best practices for Workato integrations.
• Collaborate with IT to define and enforce Workato governance practices including naming conventions logging exception handling and API security.
• Monitor and troubleshoot recipe performance ensuring operational resilience and error handling.
• Collaborate with BPI teammates to understand workflows and recommend automation opportunities.
• Support change management and user enablement efforts related to automation adoption.
• Maintain documentation and knowledge bases for all integrations.
• Stay current with Workato platform updates and new features; proactively identifying opportunities to enhance existing automations.
• Collaborate with IT to provide new tools APIs and techniques that can expand automation capabilities.
• Ability to plan and execute multiple moderately complex Workato recipes simultaneously.
• Demonstrate Vertiv behaviors: (1) own it (2) act with urgency (3) foster a customer-first mindset (4) think big and execute (5) lead by example (6) drive continuous improvement and (7) learn and seek out development.

QUALIFICATIONS

• Education: Bachelors degree in Computer Science Information Systems Business Administration Accounting Finance Economics Engineering Marketing or a related discipline. Workato Automation Pro certifications. Familiarity with master data management data governance and enterprise architecture principles
• Work Experience: 5 years of experience in integration or automation development. 2 years of hands-on Workato experience. Worked in an international and culturally diverse organization.
• Communication Skills: Strong written and verbal communication skills in English; other languages are a plus. Good communicator confident in interacting with all levels of individuals across a variety of internal/external functions.
• Analytical Skills: The ability to analyze data make informed decisions and solve complex problems. Good attention to details.
• Technical Skills: Ability to translate business processes into scalable technical solutions. Excellent problem-solving skills and ability to work independently in a fast-paced environment. Advanced experience with ERP financial applications (Oracle preferred). Proficient in Microsoft Office Suite (experience in Power BI preferred).
• Teamwork and Collaboration: Ability to work collaboratively with others and contribute to a positive team dynamic. Strong proven business partnering mentality; has the maturity and awareness to strike the right balance between facilitating and challenging the business.
• Leadership Skills: Strong leadership abilities including the ability to motivate and guide a team. Proven ability to influence others.
• Adaptability: Can adapt to change and navigate uncertainty. Ability to effectively manage time and resources against agreed deadlines for activities. Excellent organizational skills and the ability to work on multiple projects.
• Ethical Judgment: Demonstrated ethical decision-making and integrity.
• Networking Skills: The ability to build and maintain professional relationships with clients colleagues and other industry professionals.

PHYSICAL & ENVIRONMENTAL DEMANDS

• No special physical requirements.