Director, Revenue Cycle Performance

THIS POSITION IS ONSITE AT OUR ALPHARETTA GA HEADQUARTERS OFFICE

For over 29 years Surgical Information Systems (SIS) has empowered surgical providers to Operate Smart by delivering innovative software and services that drive clinical financial and operational success. For ambulatory surgery centers (ASCs) SIS provides comprehensive software and services including ASC management electronic health records (EHRs) patient engagement capabilities compliance technology and revenue cycle management and transcription services all built specifically for ASCs. For hospital perioperative teams SIS offers an easy-to-use anesthesia information management system (AIMS).

Serving over 2700surgical facilities SIS is committed to delivering solutions that enable surgical providers to focus on what matters most: delivering exceptional patient care and outcomes.

Recognized as the No. 1 ASC EHR vendor by Black Book for 10 consecutive years and honored with the Best in KLAS Award for ASC Solutions in20252023 and2022 SIS remains the trusted choice for surgical providers seeking to enhance their performance.
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This position is onsite at our Alpharetta GA Headquarters location.

The Director Revenue Cycle Performance is a senior leader responsible for driving strategy analytics and performance optimization of the revenue cycle services across the organization. This role oversees revenue analytics payer performance management contracting support credentialing alignment and continuous improvement initiatives to ensure sustainable financial outcomes.

The Director partners closely with Revenue Cycle Operations leadership Managed Care Finance Compliance IT and Executive teams to identify revenue opportunities mitigate risk and deliver measurable improvements across the full revenue cycle lifecycle.

Key Responsibilities

Revenue Cycle Strategy & Performance

• Develop and execute a comprehensive revenue cycle performance strategy aligned with organizational financial and growth objectives
• Define monitor and report key revenue cycle KPIs including net collection rate denial rate days in A/R cash acceleration underpayments and contract yield
• Lead root cause analysis of revenue and performance gaps; design and drive corrective action plans in partnership with Vice President- and Director-level leaders
• Provide executive-level insights and recommendations to support strategic decision-making

Revenue Analytics & Reporting

• Lead the revenue analytics function including productivity reporting client dashboards and executive-level performance reporting
• Translate complex financial and operational data into clear actionable insights for senior leadership and cross-functional stakeholders
• Standardize KPI definitions data sources and reporting methodologies across departments to ensure consistency and transparency
• Identify trends risks and opportunities in payer performance reimbursement patterns and revenue realization

Managed Care & Contracting Support

• Provide financial modeling and analytics support for payer contract negotiations and renewals
• Monitor contract performance to identify underpayments reimbursement variances and yield opportunities
• Develop and maintain payer scorecards and contract performance tracking tools
• Partner with Managed Care and Finance teams to support contract optimization and financial forecasting

Credentialing & Payer Enrollment Alignment

• Ensure alignment between credentialing and payer enrollment processes and revenue cycle performance goals
• Monitor credentialing timelines and quantify financial impact related to enrollment delays or gaps
• Identify credentialing-related revenue leakage risks and partner with Operations and Compliance to mitigate impact

Process Improvement & Optimization

• Lead cross-functional revenue performance improvement initiatives across the revenue cycle
• Implement best practices in denial prevention underpayment recovery and reimbursement optimization
• Leverage automation analytics platforms and emerging technologies to improve reporting efficiency and workflow effectiveness
• Support system implementations enhancements and revenue-related integrations in partnership with IT and Product teams

Leadership & Collaboration

• Direct mentor and develop high-performing analytics and performance teams
• Serve as a strategic advisor to executive leadership on revenue performance risk and growth opportunities
• Collaborate with Operations Finance IT Compliance and Managed Care teams to align revenue goals and execution
• Foster a culture of accountability continuous improvement and data-driven decision-making

Education & Experience

• Bachelors degree in Finance Accounting Business Healthcare Administration or a related field required
• Masters degree (MBA MHA or similar) preferred
• 7 years of progressive experience in healthcare revenue cycle management analytics or performance optimization
• 3 years of experience leading teams or enterprise-level initiatives
• Deep understanding of payer contracts reimbursement methodologies and revenue cycle KPIs

Required Knowledge & Skills

• Advanced knowledge of end-to-end revenue cycle operations and financial performance drivers
• Strong analytical financial modeling and data interpretation skills
• Experience developing executive-level dashboards and performance reporting
• Ability to influence and collaborate across senior leadership and cross-functional teams
• Strong communication skills with the ability to present complex concepts clearly to executive audiences
• Experience leveraging automation BI tools and data platforms to improve efficiency and insight
• Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time

BENEFITS:

• Benefit package including Medical Vision Dental Short Term Disability Long Term Disability and Life Insurance
• Vacation/Sick time
• 401(k) retirement plan with company match
• Paid Holidays
• SIS Cares Day

We believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion makes us all better. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity age disability protected veteran status and all other protected statuses.

Surgical Information Systems is an Equal Opportunity Employer and complies with applicable employment laws. M/F/D/V/SO are encouraged to apply.

At this time we are unable to sponsor H1B candidates

Required Experience:

Director