IYS Lead Staff

The Lead Staff member supports the mission and vision of CESA 6 and the IYS Program by modeling core values maintaining professional standards and ensuring high-quality services for clients and families. This role provides daily operational leadership oversees staff and client scheduling and ensures safe effective program delivery.

Key Responsibilities

Program Alignment & Professional Standards

• Align daily work with CESA 6 and IYS mission vision and goals
• Model professionalism collaboration accountability and solution-focused thinking
• Maintain clear timely and respectful communication
• Utilize required systems (HR platforms SharePoint Paylocity Humanity Ramp)

Program & Operations Management

• Oversee daily site operations phone/email communication and schedule management
• Manage supplies food planning materials and camp plans within budget
• Maintain facility cleanliness equipment safety procedures and vehicles
• Complete required documentation including incident reports and daily logs
• Attend required internal and external meetings

Staff Leadership & Development

• Support hiring onboarding training and orientation
• Provide coaching feedback evaluations and recognition
• Manage staff scheduling time-off requests and coverage
• Foster a positive collaborative team culture

Client Services & Family Communication

• Support enrollment attendance and capacity management
• Conduct intake meetings and maintain documentation
• Develop and update individual service plans
• Communicate with families and workers as needed
• Address behavioral concerns and assist in crisis response

Compliance & Safety

• Enforce policies emergency procedures and medication protocols
• Ensure accurate reporting and adherence to organizational guidelines

Professional Growth

• Participate in required trainings and implement learned strategies into programming

POSITION QUALIFICATIONS:

Experience Education and Licensure:

• High school diploma is required. Additional education is preferred.
• All program specific required training is provided through the program upon hire including county specific training.
• Prior experience working with youth and/or emotional behavioral disabilities is preferred.
• Valid drivers license and proof of auto insurance is required.

Required Skills and Abilities:

• Model the core values of the agency.
• Ability to work independently as well as collaborate with diverse work teams.
• Ability to interpret and administer policies and procedures consistently and objectively.
• Communicate effectively and timely verbally and in writing to a diverse audience.
• Plan organize and prioritize work.
• Remain flexible in order to adapt to changes in the work environment.
• Excellent time-management with ability to manage schedules and meet deadlines.
• Problem-prevention and problem-solving skills.
• Work accurately with close attention to detail.
• Exhibit a high degree of confidentiality of sensitive information and process and handle confidential information with discretion.
• Work effectively professionally and tactfully with internal agency staff and external clients.
• Ability to set and meet high standards of customer service (internal and external).
• Excellent interpersonal skills to facilitate interaction with clients and families as well as an overall work environment of mutual respect and collaboration.
• Exhibit a professional businesslike appearance and demeanor.
• Professionally represent the agency and public private and parochial school districts in interactions with staff customers and community.

WORK ENVIRONMENT / PHYSICAL DEMANDS:

Work Environment:

• Ability to work from multiple settings including several programs and CESA 6 office locations.
• Position may require extended hours including evenings and weekends.
• Ability to work in a fast-paced environment.

Physical Demands:

• The employee is regularly required to communicate effectively in person via phone and in writing.
• The employee may occasionally lift or move equipment up to 20 pounds.
• Due to the physical nature of clients with the IYS Program the position may be required to perform trained crisis prevention techniques which may require restraining a client ranging in weight.

Contact:

Amanda Kraus

CESA 6 offers great benefits for full time employees such as: Health Dental and Vision insurance; Wisconsin Retirement System (WRS); Wellness Program; Accident/Critical Illness/Hospital Indemnity insurance; Pet insurance; paid vacation and holidays.

See CESA 6 Values Here

In compliance with the Americans with Disabilities Act CESA 6 will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and current employees to discuss potential accommodations with the employer.

CESA 6 is an equal opportunity employer and is committed to providing a workplace free from discrimination and harassment. We expect every member of our team do their part to maintain an environment where everyone has the opportunity to feel included feels respected and receives the dignity they deserve.

Decisions related to hiring compensating training and evaluating performance are made fairly and we provide equal employment opportunities to all qualified candidates and employees. We take responsibility for always striving to create an inclusive environment as a Gallup best places to work employer that makes every employee and candidate feel welcome.