IT System Support Technician, Lund

Job Description

Are you a service-minded person who enjoys solving technical problems and streamlining workflows and systems Then this is something for you we are currently looking for a System Support Technician to join us at the HQ in Lund.

Your future team
The System Support team is a prestigious team of ten skilled technicians. We are part of the IT Helpdesk which provides support to all Axis employees globally.

Whatyoulldo here as System Support Technician
Your main responsibility is to maintain and provide access management to our Axis colleague in addition to that first line support for a range of our systems.

Some of your work tasks:

Support via case management system ServiceNow

Access management

System support which includes troubleshooting and problem solving

Create and maintain knowledge articles and workflows

Cooperation with other teams with system connections

Help us building for tomorrow both in way of working as well as technical solutions.

Who are we lookingfor/Who are you
You have an IT education and work with user-centric approaches in your current job. You have an interest in learning how different systems work and connect. Being a team player and sharing your knowledge comes naturally to you as well as being easy to engage in your daily addition we believe that you possess the ability to prioritize and work in a structured manner.

Requirements:

• You speak and write fluent Swedish and English as we also provide global support
• At least two years of work experience within access management (IAM) and system support within Microsoft 365
• Proficiency in Active Directory knowledge
• Experience working with ServiceNow as a case management system is an advantage

Type of Employment

Posting End Date

Certain roles at Axis require background checks which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.

About Axis Communications

We enable a smarter safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader we offer solutions in video surveillance access control intercom and audio systems enhanced by intelligent analytics applications.

With around 6000 committed employees in over 50 countries we collaborate with partners worldwide. Together we thrive in our friendly open and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion diversity and sustainability we consistently seek to develop our skills and way of working.

Lets create a smarter safer world

For more information about Axis please visit our website .

Listen to Get To Know Axis Podcast