System Specialist Airport Operations

System Specialist Airport Operations

Drive stability quality and seamless integration across our airport systems.

Are you someone who enjoys working where technology meets realtime operations Do you thrive in complex environments with many systems stakeholders and dependencies If so the System Specialist Airport Operations role at SAS could be a great match for you.

In this role you will ensure high quality stability and coordination across multiple airportcritical systems working endtoend from testing and release planning to error handling and stakeholder coordination.

Challenges you will work on:

In this operationally critical and dynamic role you will:

• Ensure software coordination testing release planning error management and crosssystem integrations across airport applications.
• Act as Single Point of Contact (SPOC) towards IT suppliers SAS IT and airport stakeholders.
• Manage and coordinate Lounge software including:
  • LARRULES and BR writing in close collaboration with DPOs
  • Analysis maintenance and release planning for lounge solutions
• Take responsibility for kiosk software including testing issue handling and coordination of fixes.
• Drive structured error report handling by:
  • Troubleshooting and prioritizing incidents
  • Providing clear feedback to stakeholders and suppliers
  • Performing comprehensive testing in lab environments (Lounge Kiosk Speed Gates)
• Play a key role in SAIS (SAS Amadeus Integration System) testing:
  • Perform multiapplication endtoend testing
  • Coordinate SAIS activities across multiple client systems routed via SAIS including APP D360 GH App SIS Bag Drop SIS Tagomat Kiosk Lounge and legacy systems
• Contribute to projects and initiatives impacting airport operations and passenger experience.
• Maintain Business Requirement documentation service documentation and ensure ongoing SLA followup.
  
  

Your ability to see the bigger picture while managing details across interconnected systems will be essential in this role.

To be successful we believe you have:

• A strong sense of structure quality and endtoend thinking
• Solid understanding of airport and airline processes including passenger and baggage flows
• Experience with:
  • Airport Operations and Common Use environments (CUSS)
  • IATA standards and selfservice kiosk ecosystems
  • Lounge access management systems
• Knowledge of Altea CM DCS flows and Amadeus integrations
• Experience with AEA standards PECTAB printing and hardware communication
• Strong troubleshooting skills and the ability to prioritize and coordinate effectively
• Proven capability to act as a bridge between IT and business stakeholders
• Familiarity with ITIL ServiceNow and structured change processes
• Experience coordinating hardware procurement installation and lifecycle management (meriting)
• Understanding of loyalty programs and airline reservations (meriting)
• An analytical patient and processoriented mindset with a high drive to deliver results
• Strong communication skills in a multistakeholder environment

Why SAS

At SAS we offer extensive opportunities for professional development in an international fast-paced working environment. We are dedicated to the continuous growth of our employees. Working with us comes with a variety of benefits including:

• Travel Perks: Enjoy discounted travel opportunities around the world with SAS.
• Health & Wellness: Access to health and wellness benefits including a newly renovated gym with complimentary classes such as CrossFit and yoga.
• Discounts: Receive discounts from a wide range of brands as well as on transportation to and from airports airport shops hotels and car rentals.
• Work Environment: Our office location in Frösundavik offers a vibrant workspace with a restaurant café and easy access to outdoor activities in Hagaparken and Brunnsviken. Engage in running tennis outdoor gym sessions kayaking and stand-up paddling with equipment available free of charge.
• Convenient Commute: Benefit from a non-stop bus service connecting our office to Solna station and commuter trains alongside a network of cycle paths.

Additional information

• Deadline for application: 12/05/2026. Please send us your CV as soon as possible as interviews are conducted continuously and the position may be filled before the application deadline. Note that we are not able to handle any applications that are sent by email due to GDPR regulations.
• Desired start date: As soon as possible.
• Position: Fulltime (100%) starting with a 6-month probation period.
• This position is based in Frösundavik Solna (Stockholm) and you will be expected to work onsite. Hybridwork may also be an option depending on the agreement made with your manager.
• A background check will be conducted at the final stage of this recruitment process as this role is security classified. If you are aware of any specific matters that may come up during this background check we kindly ask you to be transparent about them during the recruitment process.

Our culture at SAS

At SAS we are dedicated to caring for each other delighting our travelers and driving the transformation towards sustainable aviation. As a future colleague on our team youll join a culture where we work collaboratively towards common goals recognize each others contributions and celebrate successes. Our focus is on safe sustainable and punctual execution and we are committed to protecting our planet while transforming SAS for the future. This is an empowering workplace where you can thrive grow and take ownership of your work. Join us at SAS and be part of shaping the future of aviation!

Come and fly with us!

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