Public Service Officer

Job Title: Public Service Officer

Reports To:Chief of Police
Wage/Hour Status:Non-Exempt
Department:Police Department

Days: 235

Pay Grade: PO1

Primary Purpose:
Under general supervision provide security and protection for students and vehicles in student parking lot.

Screening Requirements:

• Physical Ability
• Oral Board Interview
• Background Investigation

Qualifications:

Education /Certification:

• High School Diploma or GED
• Age at least 21 by the date of hire
• Must possess a valid Texas Drivers License

Special Knowledge/Skills:

• Ability to record information
• Ability to follow verbal and written instructions
• Ability to work effectively with school administration staff and students
• Ability to communicate effectively (verbally)
• Physically able to perform job related duties

Experience:
Security Guard experience preferred

Major Responsibilities and Duties:

Student Management

• Maintain a high level of confidentiality visibility and a strong knowledge of Standard Response Protocols.
• Retain training and proficiency in CPI basic first aid/CPR Stop the Bleed Civilian Response to Active Shooter Events (CRASE).
• Display proficient levels of technological applications.
• Monitor student behavior and enforce school rules related to student conduct vehicle operation and parking. (No Public Street Enforcement)
• Resolve conflict or confrontation between students and report disturbances to principal or assistant principal.
• Control traffic and parking on campus grounds.
• Assist with the Raptor System.
• Monitors hallways enforce /report student code of conduct and make sure doors and gates are secured.
• Compile daily security reports.
• Monitor facility lots before during and after school
• Roving foot patrol interior/exterior perimeter of campus while on shift.
• Provide effective and efficient crisis communication (radio and phone).
• Assist with arrival/dismissal of staff and students.
• Assist campus leadership in providing safety and security for students.
• Assist with campus safety drills audits and emergency action plan execution.
• Provide written or oral reports as required.
• Maintain a clean and professional appearance.
• Maintain friendly customer-service-driven interactions with all stakeholders students teachers administrators visitors and co-workers.
• Wear assigned uniform identifying you as a member of the Security and School Safety Team.
• Work cooperatively with co-workers and supervisors to ensure the goals of the school/department are met.
• Maintain a positive and professional tone in all communication (i.e. email written and verbal).
• Perform other duties and accept other responsibilities as assigned by Chief of Police or Supervisors.

Security and Parking

• Register student vehicles and maintain accurate records of registration.
• Work cooperatively with office personnel to inform students of problems with vehicles (i.e. improperly parked lights on etc.)
• Assist law enforcement personnel as needed.
• Notify police fire department or other appropriate authority of any situation requiring immediate attention.
• Give directions or act as a guide to authorized visitors.
• Verify doors are secure during assigned shift.
• Look for unusual activities and suspicious persons.
• Patrol hidden areas of campus.

Supervisory Responsibilities:
None

Equipment Used:
Two-way radio

Mental Demands/Physical Demands/Environmental Factors:
Tools/Equipment Used: District vehicle firearms handcuffs security equipment two-way radio alarm system and other security equipment fire extinguisher and standard office equipment including computer and peripherals
Posture: Prolonged sitting and standing
Motion: Strenuous walking standing and climbing; frequent keyboarding/mouse prolonged driving
Lifting: Moderate lifting and carrying (1544 pounds)
Environment: Work inside and outside (moderate exposure to sun heat cold and inclement weather) moderate exposure to noise frequent district wide travel; on call 24 hours a day. May be subject to adverse and hazardous working conditions including violent and armed confrontations.
Other: Specific hearing and visual requirements; may be subject to adverse and hazardous working conditions including violent and armed confrontations; ability to control sudden violent or extreme physical acts of others and exhibit rapid mental and muscular coordination simultaneously
Mental Demands: Maintain emotional control under stress; prolonged hours; on call 24 hours a day. May be subject to extreme physical acts of others (i.e. restraining students involved in altercations). May be subject to work shift work weekends and holidays.

The Superintendent reserves the right to waive any requirements for any qualified applicant. Not all applicants will be interviewed. Your resume letter of interest and other available information will be considered in the screening process.
AN EQUAL OPPORTUNITY EMPLOYER

It is the policy of South San Antonio ISD not to discriminate on the basis of race color religion national origin age sex gender identity gender expression sexual orientation or disability in its vocational programs services or activities as required by Title VI of the Civil Rights Act of 1964 as amended; Title IX of the Education Amendments of 1972; Section 504 of the Rehabilitation Act of 1973 as amended and SSAISDs board policies DIA FFH and FFI

Required Experience:

Unclear Seniority