Service Manager Homelessness Services

About the role:

You will lead a team that supports people (aged 18) who are living in Porchlights homeless hostels sleeping rough or at risk of homelessness.

Your team will give people the practical and emotional support needed to overcome the trauma of the streets and rebuild their lives. It will be your job to ensure that they are efficient and effective at doing so.

This will involve monitoring the performance of your team ensuring staff meet our high standards and keeping accurate records of the teams work. Regular auditing is an important part of the role. You will also be required to liaise with councils and health professionals.

The role requires:

• Ability to use own initiative and prioritise own workload.
• Ability to work under pressure whilst still maintaining an excellent attention to detail.
• Excellent analytical skills.
• Excellent interpersonal skills with those at all levels e.g. staff individuals we support diplomacy to deal with persistent and difficult callers etc.
• Good communication and prioritisation skills.
• Ability to manage a budget.
• Car user with full driving licence and access to own vehicle (subject to the provisions of the Disability Discrimination Act 1995).

Porchlight is committed to safeguarding and promoting the welfare of children youngpeopleand adults at risk.

Working pattern:9am to 5pm Monday to Friday.

Contract type: Fixed Term until 31st March 2027 (with the potential to be extended - subject to funding)

Interview date: 2nd April 2026

The contract for this role runs until 31st March 2027. We hope toextendthe contract if new funding is obtained but thisisntguaranteed at the time of writing this job advert.

Please note salaries are pro-rata for part-time positions.

For further information about the role or to have an informal chat with the recruiting manager please contact Tony Waite on or email.

For any further informationregardingthe application process please contact.

Porchlight is a charity supporting people who are homeless vulnerable and isolated. At Porchlight we are passionate about helping vulnerable people to reach their full potential. We strive for a fairer society where vulnerable people find stability the most excluded are included and where homelessness and poverty are things of the past.

Porchlight is an Equal Opportunities Employer and welcomes applications from all sections of the community. Porchlight is committed to safeguarding and promoting the welfare of children young people and adults at risk.