Lead Compliance Technician Heating

Are you ready to take the next big step in your heating engineering career Were looking for an exceptional Lead Compliance Technician Heating to become a key part of our team. This is your chance to use your technical expertise to shape service quality drive best practice and help us deliver safe compliant and efficient heating services across our homes.

In this pivotal role youll combine hands-on work with the opportunity to act as a trusted technical mentorhelping engineers solving complex issues and ensuring our customers receive the very best service.

The ideal candidate will be an experienced heating engineer with a passion for quality and compliance bringing skills in the servicing and maintenance of domestic heating systems including:

• Gas (CCN1 CENWAT CKR1 HTR1) (essential)
• G3 unvented
• Air Source Heat Pumps (ASHP)
• Solid fuel and oil systems (desirable)
• Renewables (desirable)

You will act as a technical lead providing support and guidance to engineers across the team helping resolve complex technical issues ensuring quality standards are met and promoting best practice. If you enjoy being the goto expert solving problems and guiding othersthis is the role for you.

As our Lead Compliance Technician you will:

• Provide expert technical advice on heating compliance diagnostics servicing and maintenance.
• Support and mentor engineers helping them tackle complex repairs and queries.
• Deliver high-standard servicing and maintenance within tenants homes.
• Ensure all work meets regulatory safety and quality standards.
• Assist with audits quality checks and continuous improvement across the service.

You are:

• Highly experienced in domestic heating systems.
• Confident in compliance safety regulations and best practice.
• A team player and natural problem solver with great communication skills.

• Fully gas-qualified with additional solid fuel/oil/renewables accreditation desirable.

If you dont already have ASHP/GSHP qualificationsdont worry. Well support you with full training through Connexus.

You will also participate in our out of hours on-call rota for which additional pay on top of base salary can be earned.

The role will be mainly based in Hereford but there will be expectations to cover across the whole Housing Portfolio when required.

Shortlisting Date: 23 March 2026

Interview Date: Week commencing the 23 March to the 02 April

Connexus is a community focused rural housing group with over 10500 homes across Shropshire and Herefordshire.

Our people are passionate about the services we provide and we will invest in them and empower them to provide a great service to all of our customers.

Our clear focus is excellent service delivery.