HR Officer
BWG Foods are recruiting a HR Officer to work across their HR retail service offerings. Working as part of the H2R team as well as Recruitment and Learning & Development Team the HR Officer will provide support on a cross functional basis.
Working in a fast-paced environment the HR Officer will provide best in class HR service to customers of our HR products.
This is a hybrid role with the primary workplace being the Head Office in Tallaght. Regular attendance (3 days per week minimum) at the office and/or at the BWG Academy based in North Road Finglas is a requirement for this role.
Key tasks of the HR Officer will include
Monitoring the ticketing system to ensure new tickets are properly assigned and/or viewed by the relevant teams
Providing first level support to customers within the H2R service and providing a resolution to tickets
Support with triaging data and system issues as they arise with a view to supporting in resolution
Working with the wider team to support on project activities as they arise
Participate in user acceptance testing for new projects as they arise
Communicate with the customers as required on general retail HR and learning activities
Support with recruitment activities and ensuring job postings remain current
Manage weekly billing activities for HR services
Support the design of new training programmes with training manager
First point of contact for training bookings and queries
Co-ordinate logistics for training and training schedules
Maintain records of all training activities attendance and training evaluations.
Work closely with colleagues on communication articles
Identify skills gaps and development opportunities through surveys feedback and performance evaluation
The below are pre-requisites for the job:
Adaptable and flexible with the ability to work in a rapidly changing environment
Strong communication and interpersonal skills
The drive to provide excellent customer service
Strong IT skills with the ability to easily adapt to and learn new systems
The ability to handle sensitive and highly confidential materials
The ability to work as part of a cross functional team
The ability to take the initiative to progress activities
The ideal candidate will also possess the following
Strong payroll knowledge or payroll experience
Prior experience and working knowledge of Applicant Tracking System and SAP SuccessFactors
A full drivers licence and access to a vehicle
Your application has been successfully submitted!
Required Experience:
Unclear Seniority