Associate Manager, Inside Sales

Description -

Job Summary
This role is responsible for managing a team of inside sales representatives and/or supervisors to achieve revenue goals. The role collaborates with management to align strategies refine sales approaches and optimize operations. The role drives initiatives manages talent and stays updated on market trends while achieving and/or exceeding quotas.

Responsibilities
Leads a team of inside sales representatives and/or supervisors providing guidance to accomplish revenue and expense targets effectively.
Collaborates with management to ensure team strategies are aligned with broader sales and business objectives.
Builds and maintains strong relationships with customers addressing their needs and concerns to ensure long-term satisfaction and retention.
Assists the team in meeting sales goals by refining call strategies offering market perspectives and executing process enhancements.
Compiles and delivers regular performance reports highlighting sales progress addressing challenges and exploring opportunities.
Acts as a point of escalation for customer issues ensuring timely resolution of sales-related concerns.
Initiates outbound marketing campaigns explores installed base opportunities and drives strategic initiatives as required.
Oversees day-to-day sales operations identifying areas for refinement and optimizing resource allocation.
Manages talent pipeline through recruitment performance evaluation training initiatives and career advancement support.
Stays updated on market trends competitor activities and customer preferences sharing insights with the team to adapt sales strategies accordingly.

Education & Experience Recommended
Four-year or Graduate Degree in Sales Marketing Business Administration or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 4-7 years of job-related experience or 2-4 years of management experience preferably in inside sales or tele sales or a related field.

Preferred Certifications
Certified Inside Sales Professional (CISP)

Knowledge & Skills
Account Management
Business Development
Business To Business
Catering Sales
Cold Calling
Customer Relationship Management
Inside Sales
Inside Sales Management
Key Performance Indicators (KPIs)
Lead Generation
Marketing
Sales Development
Sales Management
Sales Process
Sales Prospecting
Sales Strategy
Salesforce
Selling Techniques
Software As A Service (SaaS)
Value Propositions

Cross-Org Skills
Customer Centricity
Prioritization
Resilience
Team Management
Strategic Thinking

Impact & Scope
Impacts multiple teams and supports projects requiring understanding of multiple disciplines or areas of HP.

Complexity
Develops creative responses to resolve issues.

Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties skills responsibilities knowledge etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -

Schedule -

Shift -

Travel -

Relocation -

Equal Opportunity Employer (EEO) -

HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information review HPsEEO Policy or read about your rights as an applicant under the law here: Know Your Rights: Workplace Discrimination is Illegal