Field Service Engineer
Job Summary
Job Description
We are looking for a motivated and hands-on individual to join our team as a Field Service Engineer. This role is ideal for fresh graduates or early-career professionals who are keen to build technical expertise in supporting laboratory and analytical equipment.
You will support customers through on-site activities such as installation implementation maintenance and repair of company and multi-vendor systems including hardware software and networking products.
Install configure and optimize hardware/software/network products at customer sites
Diagnose and resolve product performance issues with guidance from senior team members when required
Perform preventive maintenance and repair services to ensure optimal equipment performance
Support customers by providing basic troubleshooting advice and best practices
Proactively identify potential equipment or software issues to minimize downtime
Deliver integrated solutions (with support and training) including peripherals operating systems and applications
Collaborate with internal teams such as Support Sales Marketing and R&D to provide effective customer solutions
Participate in technical training workshops and continuous learning opportunities
Support internal knowledge sharing and training sessions over time
Qualifications
Bachelors or Masters Degree in Chemistry (preferably Analytical Chemistry) or a related field
Fresh graduates are welcome to apply; relevant internships or lab experience will be an advantage
Strong interpersonal and communication skills
Willingness to learn and adapt in a fast-paced customer-facing environment
Good problem-solving skills and ability to work independently with guidance
Team player with a proactive and positive attitude
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely.Our pay ranges are determined by role level and location. Within the range individual pay is determined by work location and additional factors including job-related skills experience and relevant education or training. During the hiring process a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other protected categories under all applicable laws.Travel Required:
50% of the TimeShift:
DayDuration:
No End DateJob Function:
Services & SupportRequired Experience:
IC
Key Skills
About Company
We are a global leader in laboratory technologies, we support scientists in 110 countries in cutting-edge life science research, patient diagnostics and their efforts to ensure the safety of water, food and pharmaceuticals.