Q1-NAMORC-Oracle Unity Functional LCON-CSG-San Ramon CA

Infosys is seeking anexperienced Oracle Unity Functional Lead Consultant to lead the design configuration and implementation of Oracle Unity Customer Data Platform (CDP) solutions within the Oracle CX ecosystem. The Lead Consultant will collaborate closely with business and technical teams to unify customer data define audience segmentation strategies configure data models and support endtoend activation across marketing sales and service applications. The role requiresstrongunderstanding of customer data management identity resolution data governance and orchestrated customer experiences.

Key responsibilities:

• Lead functional design and implementation of Oracle Unity CDP including data models customer profiles segmentation and insights.

• Conduct requirement workshops with business stakeholders to understand customer data strategy segmentation needs and downstream activation use cases.

• Defineand configure data sources identity resolution rules data enrichment logic and profile unification.

• Build audiences behavioral segments predictive models and orchestration flows using Unity capabilities.

• Integrate Unity with Oracle CX applications (Eloqua Responsys Oracle Sales Service and thirdparty systems).

• Collaborate with technical teams on data ingestion event streaming APIs and CDP-to-CX activation workflows.

• Support testing cycles (UAT/SIT) training documentation and golive/hypercareactivities.

• Ensure data governance security and compliance (PII consent privacy policies).

• Provide best practices on CDP usage customer lifecycle journeys and unified customer experience initiatives.

Required Qualifications:

• At least 7years of IT experience.
• 6 years experience in CX CRM Martech or Customer Data Platforms.
• Location for this position isSan Ramon CA.This position may require relocation and/or travel to client/project location.
• Hands-on experience withOracle Unity CDPincluding data modeling segmentation identity resolution and activation.

• Strong functional understanding of customer data processes data quality and customer lifecycle management.

• Experience working with Oracle CX applications:Eloqua Responsys CX Sales Service Cloud or similar Martech/CRM tools.

• Understanding ofREST APIs data ingestion strategies CDP integrations and event data.

• Strong documentation workshop facilitation and stakeholder management skills.

• Strong communicationand presentation skills

• Bachelors degree or foreign equivalentrequiredfrom an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualifications:

• It is preferred thatcandidatehas previously worked in high tech manufacturing companies and has exposure to business flows of such organizations.

• Person isconversant with Oracle R12 EBS applications and/or any other ERP system as well.

Along with competitive pay as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident Critical Illness Hospital Indemnity Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone email or face to face. Travel may be required as per the job requirements.