Treatment Plan Coordinator

Family Dental Group is looking for a Dental Treatment Plan Coordinator in FishkillNew Yorkto assist our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment.

Position Overview:
As a Treatment Plan Coordinator you will play a crucial role in guiding patients through their treatment journey educating them on their options and ensuring a seamless scheduling and financial coordination process. This position is ideal for individuals who are passionate about patient care detail-oriented and skilled in administrative support.

What we offer:

• Competitive hourly pay min$23-max$25
• Full time: Monday Wednesday Thursday (8:45am-5pm) Tuesesday (8:45am-6pm) and Friday (7:45am-4pm)
• Health dental and vision insurance
• Life insurance and disability benefits
• 401(k) plan
• Support for continuing education and professional development
• Modern office with advanced dental technology

How to Apply:
If you are a dedicated Treatment Plan Coordinator looking to advance your career in a modern patient-centered practice we invite you to apply by submitting your CV.

Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!

• Educate consult and present patient treatment plans in clear and supportive manner
• Schedule and confirm patient appointments
• Verify and process insurance for clinical appointments
• Maintain accurate and up-to-date patient records and information using dental software
• Collect and process payments for services rendered
• Manage doctors and hygiene schedules as needed
• Support marketing and promotional efforts to drive patient engagement and growth

• 2 years of experience in a dental office preferably in treatment planning or patient coordination

• Familiarity with dental procedures terminology and insurance verification

• Proficient in dental practice management software (Denticon Dentrix Eaglesoft Open Dental or similar)

• Strong patient communication skills with the ability to clearly present treatment plans and financial options

• Familiarity with third-party dental financing options (e.g. CareCredit LendingClub or similar)

• Experience supporting case acceptance recall systems and appointment coordination

• Highly organized with strong attention to detail and accuracy

• Professional empathetic and patient-focused maintaining confidentiality at all times

• Preferred: experience in multi-provider practices or DSOs and a track record of improving case acceptance

• Experience working with various dental insurance plans couples with strong communication skills.
• High school diploma or equivalent (required)
• Proficiency in Microsoft Office Suite

Legal Disclaimer:
We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.

The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race ancestry color age national origin ethnicity religious creed or belief physical or mental disability marital or familial status legally protected medical condition genetic information military or veteran status sex gender sexual orientation citizenship status or any other characteristic protected by applicable law.

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