Functional Product Owner (FPO) – Quote & Negotiate (AIR & LCL)

As aFunctional Product Owner (FPO)for the Quote & Negotiate process you will play a meaningful role in shaping how we deliver fast accurate andcustomercentricquoting across our global AIR & LCL products. This role is central to our OP26prioritiesdesigning implementing and improving standardised processes that help us reduce sales effort speed uptimetomarket enhance customer experience and strengthen invoice accuracy.

Youlldriveendtoendprocess excellence and maturity working closely with colleagues across Sales Pricing Product Platform and GSC to turn business needs into clear measurable outcomes. Your focus will be on ensuring that our processes are not only thoughtfully designed but truly adopted and continuously improved.

Success in this role means better enablement of frontline teams faster quoting for customers stronger process compliance and a more seamless experience for everyone who interacts with the process.

What Were Looking For

Were looking for someone with a strategic mindset strong stakeholder skills and a passion for improving how things work.

Experience in the AIR/LCL domain across sales pricing and operations will be an advantage; however we equally value relevant transferable skills that you can bring to the team.

You will thrive in this role if you bring:

Experience & Skills

• Background in logistics pricing commercial operations or process roles within AIR/LCL products or in similar relevant areas.

• Demonstrated ability to drive transformation process optimisation or performance improvement initiatives.

• Ability to translate business/customer needs into clear priorities decisions and tradeoffs.

• Strong communication skills and confidence working with stakeholders at all levels.

• Comfort having constructive conversations to drive alignment and progress.

• Interest in leveraging AI and emerging technologies to improve quoting and process performance.

Mindset & Ways of Working

• Strategic structured thinker who can step back identify patterns and envision how processesshouldwork.

• Curious open to challenge and comfortable operating in ambiguity.

• Collaborativeoutcomeoriented and able to bring teams together around a shared goal.

Key Responsibilities

• Lead and manage global Quote & Negotiate processes for AIR & LCL ensuring strong controls governance and continuous improvement.

• Deliver and optimise instant quoting capabilities in close collaboration with Product and Platform teams.

• Drive process enhancements using frontline feedback data insights and innovative approachesincluding AI.

• Act as the single point of contact for AIR & LCL Q&N processes across Sales Pricing Product Platform CX and GSC.

• Lead change management training and communications for process initiatives.

• Ensure process compliance risk management and progression of maturity levels.

How Well Support Your Growth

We value problem-solvers who embrace ambiguity and bring fresh perspectives. At the same time we are deeply committed to supporting your development every step of the way.

As part of your onboarding you will receive structured training through ourProcess Academy equipping you with the tools and methodologies we use daily. Your learning journey doesnt stop therewe actively invest in your growth throughMPACT ensuring regular check-ins on yourMyGrowthroadmapto provide the right guidance and support for your professional aspirations.

By joining theQuote & negotiate processTeam youll become part of avibrant cross-functional communityof process management professionals. This network opens exciting opportunities for career advancementcollaboration and leadership development over time.

Step into a role where your potential is nurtured your contributions are valued and your growth is a priority.