VP ITAM Product Manager
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
About the role
Were hiring an ITAM Product Manager to own and evolve ServiceNow IT Asset Management capabilities in a large enterprise IT Service Management environment. You will partner with platform engineering operations finance/procurement risk and vendor teams to improve asset visibility control reporting and cost outcomes.
This role suits someone who can combine hands-on ServiceNow HAM/SAM capability with strong product ownership and data-led decision making.
What youll do
Own the ITAM product roadmap and outcomes (OKRs backlog prioritisation release planning).
Lead delivery across cross-functional squads and vendor partners.
Configure and optimise ServiceNow HAM/SAM including modules ACLs workflows and operating processes.
Improve asset data quality governance and lifecycle management across the estate.
Define KPIs and publish MI reporting that stakeholders actually use.
Drive process change adoption and training across technology teams.
Identify and manage risk and control issues related to technology standards and service processes.
Support continuous improvement across ITSM delivery processes where ITAM is a dependency.
What were looking for (must-have)
Deep experience with ServiceNow HAM/SAM (modules ACLs workflows).
Strong data management and MI/reporting skills (KPIs dashboards data quality).
Proven Agile product ownership experience.
Nice to have
Integration experience with CMDB Product Lifecycle Catalogue and ITOM Discovery.
Knowledge of cost optimisation and vendor management within ITAM/SAM/HAM.
What youll be assessed on
Risk and controls change and transformation business acumen strategic thinking digital/technology capability plus role-specific technical skills.
Working model
Hybrid working with structured onsite anchor days set by the business area. Flexible working requests will be considered based on role and team needs.
Required Experience:
Exec
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
